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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to connect with our out of town family! We can see real time without having to use phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews that complain the portal doesn’t have enough features. I think it is the best video chat format I’ve found. The automatic lens angle change and focusing on the speaker makes you feel you’re having a conversation in real time with the person. We share family group chats from Mexico and South American to rural USA. It’s wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! Seeing is believing. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy to use for beginners :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple and perfect design. High quality video and audio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great one for Video Calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really easy setup one, and the best gift for family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal is very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great product, I like it better than skyping.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps family in touch, with press of a button. We love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has been great! I use it to speaknto my grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun to talk to friends and the story time is a blast. I would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Made it so easy to talk to all my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a joy, no brainer to set up and very capable

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, can easily chat with my family abroad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for first generation product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for first generation product. The tv-Portal makes more sense to me (wasn't available at that time) since you can see the people you are talking to. BUT the camera follows you around the room without many issues, which is cool for the people on the receiving end. My family used this to play a card game with our cousin JOE COOL! Leadville, CO during the Pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using the Facebook Portal, because it feels like you there with them in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Compact device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this to call home good size no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Photoshoot greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wors great makes it easier to communicate with friends

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for talking with family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it as a family. We can see everyone on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the non technical people easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use.. only limitation is of only working with Facebook messenger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Adequate Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great for phone calls but needs improvement when referring to YouTube functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for video calls with grandkids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great images. Too limited on other functions.

    I would recommend this to a friend