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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great set up process. Picture clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I can contact my friends and family with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents can easily use this to see grandkids and chat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy., keep us in touch with our grandchildren s.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    great for video calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. great for making video calls..follows u around

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for video chatting or conferences

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear communication even over seas with video and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. New technology easy handling.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than any other product out there. very happy

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for christmas and they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best Video calling device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands-Free Messenger Calling and great A/V quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal bringing us home for the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One for us up in Pa and one for the family in Ga. This will be the first Christmas spent together in decades!!! Have already given it several tries and I can't wait for my sister to reveal it to my Mom Christmas morning. Fantastic optics and sound. Much cheaper than 4 roundtrip tickets. I think this is a winner all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture quality is outstanding.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better picture than Skype. The camera really does follow you around the room. It spotted a person (not speaking) in the background when the kids moved out of the picture. I would prefer a unit-to-unit connection rather than involving Facebook, but, but otherwise the quality was much better than expected,

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Works well.. follows as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good. Follows you around. Works well from portal to messenger video on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used as much as I'd like to. It's fun too use, especially with the filters.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    A great way to keep in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 portals per so our daily family time in 3 diff locations is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portal, a must if you have grand-kids! We love ours

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Best 10.1 touch screen for the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the tracking camera when your doing facetime with friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device and simple to use. My older mother figure it out quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to set up, immediately able to call family in another state

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Video chatting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a few of these mainly for video chatting with the family and for that specifically, its great. We don't have anything with Alexa connected so I can't speak on how well that part works. But I do wish they made a stand for this item so that it can rotate and tilt. The smart camera works ok and tracks your movement, but a stand with tilt would help the viewing angle.

    I would recommend this to a friend