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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 824 reviews
  • Rated 5 out of 5 stars

    My MIL Loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Portal for my mother in law for Mother's Day and she LOVES it. She has already face-timed us several times to talk and see the grandkids. So glad we bought this for her :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live away from family and friends and like video chat! This gadget is awesome. It has a motion camera if you want to chat while cooking and what not this is perfect. My mom loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use some additional enhancements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great but could use some enhancements The interface with Alexa is okay but it would be better if it was part of Alexa's all system. Like for announcements and music. At least I couldn't figure out how to get that to interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal it let's me communicate with my children and grandchildren,much better we can see each other ,it makes feel like im with them,and lets me see how fast there're growing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than Facetime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best video calling device I have seen. Great picture and sound. Has wide angle camera and will track people across the field of view and zoom in when appropriate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features only work with activation using 'alexa' others are activated with 'hey portal' It would be nice if everything could be controlled with one term to awake the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun when we talk with our 4 yr old granddaughter. The special effects and story time are great fun also. I would definitely recommend this, especially to grandparents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for faraway friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for a friend and his children that live far from home (Hawaii). They could use it to call/see family on a regular basis now (just like the commercials).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Facebook Portal both here in Wisconsin and also at our home in Arizona. It is an easy way to keep in touch with friends and relatives no matter where we are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyday life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub adds a personal assistant to your life. It controls all the smart devices in your home. With the exception of Vivint. Never get Vivint home security. It’s horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so convenient for long conversations or when you are busy cooking! Also, love that it plays pandora music and the speaker has great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty Cool - but uncertain that all will need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and pretty neat, but does the same thing as many other devices already owned. If you're addicted to FB, might be cool so you can talk on phone and FB at the same time,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    another hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for mothers day, Turned out she likes it. She is less into gadgets and electronics but loves the idea of this. she can function it and setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portal for my Mother and it was the best thing ever, she can see and hear me. She actually trys to communicate with me more. Thanks so much for making it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mother in Law so she could stay in touch with my wife and her sisters. We set it up so all she had to do was enter her WiFi password. Very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal! My family is very spread out. And the Portal with its crystal clear image. Lets me connect to My Children and grandchildren. This is an awesome buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but after using it, I wish it had a way of being mobile. It needs to be plugged in to be used. If it only ran on rechargeable batteries I would have given it 5 starts. Great product for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to communicate with my niece and her child. Has worked out great! So much better than using the phone. Very satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Bought two Facebook portals...the one for the house does a good job. The camera does a pretty good job at tracking and has good picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a great viewing picture. It goes by your voice commands. I like using Alexia on this device. It's great with connecting with friends and family.

    I would recommend this to a friend