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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 824 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two portals..the one for the house works well. The second one is for my wife's travel to Europe for her work. We'll see how it does talking over seas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is a great tool to have in your communications tool bag. It's video chatting made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a christmas gift that I wasnt really sure about. Played with it a couple days and I love it. Alexa is great and the view of the screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the storytelling feature. It allows me to read and roll play at the same time. Great for children and parents who spend time away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook sucks In general

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing here is dope. I can log I to Netflix via browser and watch movies great sound oh the petal part is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal, it’s has all the feature one look for. Decent speaker, very stylish design, built in Alexa and browser you can play YouTube etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get to see you live wherever you are.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its a good thing we get to see our grandson and our dog who we see everyday or on the portal .wherever he is we talk to him and family!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FACETIME!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WAY TO STAY CONNECTED WITH FAMILY. EASY TO USE AND FAMILY LOVES IT. CAMERA FOLLOWS YOU AROUND WHEN YOU WALK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the all ages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great inventions for all different ages since so many families live apart now you can feel like you are with each other,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good camera for my elderly parents. Now I can visually see them when talking to them without wondering how they are doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice if you and who ever you plan on video calling with is using Facebook. This item is not compatible with Alexa video calling. I would only recommend it only if you're using Facebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, My whole family can call and see each other, easy to setup and start using right away, very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright portal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this due to the fact, i felt like it was limited things i can do on it. I do plan to buy a newer generation that is able to do more that i am looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price when compared to like items. This is a gift so not sure of how well it will work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom is loving this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to link to the right account! Mom linked to a defunct FB account linked to an email account she hadn’t used in years took me days to get her setup right. But she luvs it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. I wish it was wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy seeing my family in N.Y. and N.J. My sister and I cook together and everything. I'm so happy I purchased this portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS THING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I and our daughter LOVE this unit!! It is WELL worth the money when your 2 yr old grandson wants to call you on it EVERY day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the way it connects, it actually assist our mother in law to communicate better with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to connect with family and friends

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for myself and liked the interaction so much, I've planned ahead and started my Christmas shopping and bought more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it as a gift for Christmas and it is so great to keep in touch visually , I decided to share it with another relative.

    I would recommend this to a friend