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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 824 reviews
  • Rated 5 out of 5 stars

    Great device for connecting with family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, camera does an excellent job of tracking and zooming in on who is speaking. Easy user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family interaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much looking forward to having more interaction with the family now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love feeling connected to my family. We have lots of fun talking and being able to see each other while doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my mother in-law who is half way across the country and now she can easily video chat with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use ,.we are enjoying watching my grandaughter dancing and showing off her new tricks, its fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely No This

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome way to communicate with my mom and aunt who live in different parts of the U.S.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 2 out of 5 stars

    Did not care for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of it is nice, however, the fact that you have to have a Facebook account for this is unnecessary to me. Especially since you can't even access that account through the portal. The design is nice. Setup was fairly easy. The fact that the camera moves to follow you is nice. However, I'd rather just sync my contacts from my phone rather than from the friends I have on social media.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea for keeping in touch from a distance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved out of state and bought each of our kid's families one for Xmas. It's so great to see them all together with such a good picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun way to video chat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product - talking to my grandson is fun and easy! only negative - I wish my PORTAL was wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Christmas. She loved it so much she bought one for her mother!!! They both love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with the ease of the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the applications that the product offers as well as the ease of setting it up and the use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal has a lot of emminities that make life easier. Alarm, music,weather reports all simply by asking Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machoman

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the Portal our family each 'have a Portal so we can communicate among each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the hands free concept, daughter is overseas and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera and great sound on the FB Portal. Would definitely recommend and bought at great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to read a story to my granddaughter with animations on her side. Great to see others in the background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice of a purchase. It is everything I thought it would be plus more. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Came when they said and bought one for my mother in law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up for novices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for a family member so we could talk. Responds well when you talk to it. Decent to good camera,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    'A great Mom cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a way of staying in touch with by 92 year old mom when I was away. Set up was pretty easy and picture and sound are excellent.

    I would recommend this to a friend