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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 824 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to talk to family and friends via video! It feels like we are in the same room!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to reset these things from time to time. Other than that they are nice to have around if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use on my catequesis class. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother. She loves it and uses it all the time. Camera and speakers are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality and the sound quality of this device, alexa can improve a little bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for my mom and she loves using it to communicate with all of her grandchildren.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Amazing picture and sound on Facetime.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my daughter and was amazed at the detail, clarity and continuous tracking and zoom on the product. Eerily clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my grandmother, that is very "not technical", and she loves it and can use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent to my niece and her kids as a gift. They loved it but I loved seeing them. It’s easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of the portal. What i love most is the camera that follows wherever i go. Microphone is not good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Communicator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep in touch with parents and grandparents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for a gift for my dad, which is in his nineties. Unfortunately he has a hard time understanding how to us it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Communicator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to stay in touch with family and friends. Set up was extremely easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy technology, good gift to give. It is nice when you don’t know what to give someone as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to get use to using it I do have pictures that is downloaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these so that my out-of-state kids and grandkids can stay in touch with me every single day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my best buddy, he liked it very much, i recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to keep in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Portal. My grandson loves the effects and the ability to move around the room...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom and she ended up taking it back as Facetime was a lot easier and more accessible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is amazing it but its limited option making less then eco u an only use it with Facebook and u cannot make video call

    I would recommend this to a friend