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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 824 reviews
  • Rated 5 out of 5 stars

    amazing communication device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very user friendly and good for communication with friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for my mom..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for old people but still need lot of improvement software is little lagging.some time work fine sometime not...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. Makes it easy and fun to stay in touch with family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item for nursing home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great item from my mom in the nursing home, for keeping in touch with her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technology of today is unreal. who would have thought even twenty years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to share this with my elderly parents, who we actually purchased it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appropriate for my family use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives us more ways to communicate with the family...the kids love it. They also use it to play games with their friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product at the price it is being sold. Definitely one should have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for a gift and everyone loves it. I would recommend to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honestly the $150.00 off both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the only reason I picked up the second portal. It’s very functional but the sound is lacking. Overall pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal and so do my parents and family. I want to purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store because we are not on Facebook so it not a good purchase for us

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the to be in contact with my mom work great plus she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The transporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the future of the communication. Stay in contact with your family...

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 3 out of 5 stars

    Not quite there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited apps and really only good for video chatting with Facebook messenger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping in touch with family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the camera follows you. Bought one for both my parents and in-laws.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep in contact with family and friends. It’s the next best thing from being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our portals

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. A family member just purchased a portal. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking it. Bought one for 3 granddaughters and daughter in law too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear great sound also

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy 4 beginner's who just wanna keep in touch with Grandchildren.

    I would recommend this to a friend