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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 824 reviews
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having everything at my fi get tips. Pictures, music it's all there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me and my family. I love that it rotates to capture movement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is good device but the display and camera could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Grandparents and beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color, sound and camera is great. The menu changes do not always work well, can be frustrating. I got on sale, happy with the costs but would not have been if I had paid the regular price. It is wonderful for elderly grandmother that gets to look at her children and grandchildren!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun way to interact!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of the portal is connecting when families are gathered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to connect with others however focuses on nearest person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No YouTube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for Facebook stuff. No Youtube native app though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had more apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more apps for the family to use that would be great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for my elderly parents. need a good wifi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 5 if it would do live videos otherwise good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing but needs more options to watch different videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! A great way to stay connected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    facebook portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tablet. Excellent camera. needs more game apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to stay in touch with family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good visual quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear screen. Takes too long to go in sleep mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the white case better. Picture is very clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Portal but wish it would work with Alexa so they can talk to each other. My parents have the Show and we can't communicate with the 2 devices. Other family members were going to buy it as well but not until they all can talk with each other.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this to it's full potential. It sits on my kitchen counter most of the time, scrolling great pictures. The main thing I enjoy is pulling up my recipes that are saved to a google doc, using it in place of a recipe box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great but one major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my mother could do video chat with her sister and grandkids. The setup was amazingly easy, the camera worked well BUT for the wake word “portal” the system wouldn’t recognize when my mom said “portal” maybe 1 out of 10 it worked. Worked great for anyone else and everyone in the room understood just fine that she was saying “portal” but for some reason it didn’t like how she said it. This system has no way that we could find to change the wake word so we had to return and buy the Amazon Echo Show. The show recognized her voice all the time and it allows limited customization. We were hoping for this to work because everyone had FB messenger. Oh well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No complaints, not really excited either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this new item but dunno if it's much more exciting than the echo spot, about the same except the Echo I could use the camera to see what was going on at home from my office at work, the Facebook Portal doesn't let U do that.

    I would recommend this to a friend