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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 824 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for calling the grandkids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is a great option to FaceTime on the phone. The screen is bigger and images are pretty sharp. My favorite feature is the camera will follow me and them so you can move around while visiting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Facebook Portal is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my wife and she love it! It’s is all and a bag of chips! It’s like having the conversation as if you and you famil or Freinds are in the same room. Awesome... recommend for all..

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a portal as a gift for Christmas. We love it so much we got one for my parents and for my wife’s parents so they were able to keep in tocuh with us and see the kids. A must buy and a awesome gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy & convenient to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my parents far away from me & this so easy to give them a call. Spend hours talking to them, I can multitask without having to adjust canera, love that it follows me.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I bought this for my mom, as my entire family uses them to stay in touch. It allows my mom to stay in touch with all her grands, and great grands! I'm ordering myself one today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for messenger calls ...not much else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for messenger calls. Great camera, action tracking and sound quality. Easy to use even for the grand parent to stayin touch. Facebook pictures are easy to share. If you are looking to interface other apps (home hub and etc), music - not a good choice .

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to communicate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for Christmas; one for us and one for in-laws who live in Pennsylvania. Perfect for video calls with family keeping everyone in frame even while our little one is all over the place!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Got one for brother so picked on up for myself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really impressed with the one I got my brother and so I got one for myself to I could see him while I talked to him without having to use my phone. Was great we could add so many more people to the call. Had a little family reunion with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    For the times you can’t reach out and touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is great for the times you can’t reach out and touch family members. I recently moved away from my family and I love that I can talk with them and see there faces while doing so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic video calling system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good basic system if you’re just interested in saying hi to family and friends ( handsfree) with a few extras. Though my daughter is having some slight problems with sound and voice commands with hers. Wish it had more options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Very easy to set up and operate. It also has a few other great features and apps that can be set up and used through the Portal. Overall, this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best Gift Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for ourselves and one for each grandchild for Christmas. The best Christmas gift we ever got ourselves LOL. We love keeping up with the grandkids so much better than FaceTime!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for grandpa and grandma they loved it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that for my mom and dad for Christmas they love it I’ve got family members all over the United States and they can keep in touch with this person and all the grandkids

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these; one for my mom for mother’s day and one for my house for the kids to call my mom more easily. The kids love story time and playing with all the silly faces.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the widest angle I have seen on a FaceTime view. It’s so awesome I get to video chat with family members and it’s fun and convenient. Great camera and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PERFRCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and daughter in law- he is stationed across the country. It is ideal for them to keep in contact! They use it daily! Great pic quality and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had those a gift for my parents. They were elderly and no any idea to use any gadget but amazingly this portal was very easy to use. I should buy one for myself too

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought them as Christmas presents for our daughter, son and one for ourselves to be able to talk to them without using face time and holding onto a cell phone during the conversation

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Smart camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to the household and has made contacting friends and family a lot easier! Great camera which follows you Great sound and the added benefit of Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 3 out of 5 stars

    For elder care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up for my FIL so we could video chat, he can look at photos and to listen to music at the house. It was very easy for me to set up. He is still struggling to utilize it.

    I would recommend this to a friend