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Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Portal Plus's large screen size, high-quality video calling, ease of use, and impressive sound quality. Many appreciate its user-friendly design. However, some users express disappointment with the limited app selection and inconsistent Alexa functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 456 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, bought 4 for the entire family . Will buy more when the new versions come out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fantastic. Great way to keep in touch with family that are scattered around the U.S. Super reception, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this device. There is something for everyone in the family. We do video calls listen to music watch movie

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen worth the higher priced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen model. We use it all the time to talk to family and friends far away

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Like being in same room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two kids live long distance away. Daughter live 10 1/2 hours away ad son lives in Israel. Wen I cal them Partal makes one feel like their in same room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for family chat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera features. Autofocus and adjust according to number of users in fron to cam. The sound clarity is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    portal review from pax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. Has more apps than we realized, so it's fun. Works great, nice to see grandkids

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about buying the big one of these but glad I did! Love how it follows you while you are talking on a video call!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better than expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This easy to use and great for keeping in touch with family during the pandemic. Very well executed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Facebook Portal, We bought our 3 boys each one and they have been using them constantly and they all love them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A lot of FUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughters thoroughly enjoy Facebook Portal. They all can get on the same call and have the best of time.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my Mom and she loves it! She has 7 grandchildren and loves Facetiming with them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Love the technology!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought two of these so the family could visually communicate. We can see the babies grow up that do not live near us. Only problem is getting the other family members to use it to receive calls. I hope Facebook will ad some new apps so I can use it for other things...otherwise it is a very nice slide show for my photos and music player.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Good quality but not all features of echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality can be very good. Amazing how well camera follows you around. Browser is nice feature. Wish it supported echo dropin feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great to stay in touch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my mom we get to stay in touch with her and the kids can see her often!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying many hours of talking face to face with our son who lives in Florida. The quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love keeping in touch with my grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our portal to stay in touch. I have two and my daughter has one. I can see my grandchildren growing up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase loud speaker clear screen and a motion camera that moves with you as you complete house chores

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Needs More Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty limited in terms of functionality by what's preloaded. No app store and no third-party skills like Alexa. Would only recommend for someone who uses FB messenger a lot and who doesn't care about integrating with smart home devices. Otherwise, get an Echo Show or Lenovo Smart Display.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Wish it had more apps to download but it works perfectly.

    I would recommend this to a friend