This was probably the best gift for the grandparents. Now they can easily brisk through facebook photos from their favorite people...an unexpected surprise! Once a week or so, they listen to Pandora and watch the photos together. It's great for keeping them up to date for anything they missed on their facebook timelines. There is a small learning curve but nothing like trying to get them to use facebook directly on an apple or PC. This system streamlines the experience and gives them exactly what they want to see without the extra features and software that really only complicates everything for them. The video quality is top notch! This has already bridged the gap that a phone call could not. Now they're bragging to their neighborhood and Church. Good times :)

After many months of trouble with the connection and inability to reset the device, I emailed Facebook about the issues to no avail..still no response and refer you to a blog. I've reached out to them 1 month before manufacture warranty ended, they didn't help or respond, it's now the new year and my manufacture warranty is over. Tbh, That was FB goal to ignore me as the warranty would soon be expired. I'll never support anything from Facebook ever again. This useless item sits on counter with dark screen only and stays loading and flickering, not to mention does other buggy things like turns on Mic or Cam out of nowhere without me doing anything. This device was well taken care of and never dropped or abused. I'm extremely unhappy I wasted $700 for two of these devices. I'm not materialistic and barely on FB, I did it so we can gather on portal as bro just moved north with new baby. Turned out to be a $700 headache entire time. Thanks Facebook for ignoring my inquiries and warranty.

This is perfect for my 84 year old mother!She can now visit with my other siblings and family members.

Had worked well and has a very clear picture. We have enjoyed using it for calls with are grandchildren

I surprised my wife with a new portal! She loved and already know how to use it! That portal is excellent with all the features in it, but I have to still learn it myself!