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Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Portal Plus's large screen size, high-quality video calling, ease of use, and impressive sound quality. Many appreciate its user-friendly design. However, some users express disappointment with the limited app selection and inconsistent Alexa functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 456 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to connect with family. I call every day. Great for older folks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love love love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, so easy to set up and love how big it is too!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Bigger than expected. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our portal so much, I just went and bought 2 more to start passing them out to the kids

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of theses so we can talk to our daughter while she studies abroad. Works fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great camera for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great camera. Way bigger than I expected. Great for the price!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price, but the Portal lacks integrations and adding from apps, hopefully they’ll update that soon enough

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the portal is very good to keep in touch with family and friends wherever they are

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and talk. Don’t put near a tv though

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 3 out of 5 stars

    Good to keep in touch with family and friends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device to keep in touch with family and friends through Messenger or WhatsApp with good quality audio and a cool display and smart camera features. Nice design. Limitations to ther number of participants is one of the cons. Wish it had more features or apps to take advantage of the nice touch screen display and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing for video communication

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very user friendly for facebook communication with family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    It is something I use at work.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has come in handy to do face to face meetings with the outlying office. The video quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT way to keep in touch with family in the Midwest while we are in Florida!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to communicate with my grandma who lives an hour drive away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed looking at our granddaughters on this big and clear screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very entertaininh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a joy to close the miles between my family We get a vivid picture everytime

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this device cant wait for the update to do more things on it! Plus great for the older people.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! I really like the portal the camera is awesome...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,I use it every day,I bought two smaller ones for my office and kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter can call her grandparents whenever she wants.. It's awesome

    I would recommend this to a friend