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Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Portal Plus's large screen size, high-quality video calling, ease of use, and impressive sound quality. Many appreciate its user-friendly design. However, some users express disappointment with the limited app selection and inconsistent Alexa functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 456 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, nice camera. Does need a good internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good we to keep in touch with out of state family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use self programming easy for all ages

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes it so easy to connect with my family in another state

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsume to see family that moved away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup and use. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because my family in Brazil can see me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have eliminated skype at the office. great for work

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for communicating with family living far away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    5 starsClear communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase this year, Large screen. Loudspeaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is great & very easy setup. great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having fun with the kids on FaceTime/music.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife one for Christmas she loves it. It just needs more apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mom loves it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this!!! We bought this for my Mom on the height of Corona. And she uses it daily for video calls to all of us, listening to music, playing games and catching up on the latest news!!! She's not computer savvy but she doing extremely well with Portal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. We were able to spend Christmas Eve with our whole family. We bought these as gifts for our 4 kids and our 2 oldest grandkids. We were able to see all our family open their gifts and spend Christmas Eve with them. They are all enjoying them also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping in touch with distant family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise gift for the in-laws. They like it, but my mother-in-law can't stop trying to command it with "Hey Portia"... Ah well she'll get the hang of it eventually. Only negative was that it required a 45 min download during set up; that put a damper on the surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to everyone. easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! The setup was easy to setup. I love the features it has. My granddaughter loves the characters that goes on the people while talking. I’m not disappointed in purchasing this unit. I wish they would come on sale again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Since they came out I wanted one I am so happy I finally got one and a great price. My son loves the story times I love that I can look up recipes FaceTime I’ve had it for a couple of days and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for video chat with grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first having a Facebook device listening in on my household conversations... but after alittle research i found that it is a fairly safe device... i have 2 small children who use the Portal+ every week to talk to their grandparents in Florida.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Facebook portal. It is all we expected except for one thing. There was no instructions included so I had to stumble my way through the the installation. Was able to download some but it would have been helpful if they would have been included.

    I would recommend this to a friend