Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Portal Plus's large screen size, high-quality video calling, ease of use, and impressive sound quality. Many appreciate its user-friendly design. However, some users express disappointment with the limited app selection and inconsistent Alexa functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 456 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is simply cool and looks good anywhere you place it! The quality is great and the sound out the speakers is decent. I would recommend to anyone who loves the newest gadgets!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product, awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal +, it has helped me talk with my mom. She can actually see me, the phone was just to small. I bought the portal for her. She enjoys talking to us on one screen together too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeping close to family during a pandemic

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Facebook Portal Plus, especially during a pandemic. My 3 year old son can talk to Nana everyday on his own because this is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is so easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the portal+ so we could talk to our kids in London. Set up was very easy as is the use of it. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for all family members and we all use it to keep in touch. They live far so it is nice to be able to see them when we talk. So many other features too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gift for Grandmother

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandmother who loves to FaceTime with the kids but doesn’t want to hold the iPad. We have the TV version and love using it also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I brought this for my wife and she and I used it everyday to keep in contact with our two son and their family in two different places to communicate with them

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best!! I bought one for all my kids and my sister. Now we can talk everyday and have fun!! I can see my grandchildren when I talk to them. It’s awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great way to see my family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this so we could video chat with our granddaughter who lives out of state. It is so much nicer to see her on the bigger screen rather than a cell phone. Great idea for long distance families.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for seeing grandkids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I am in my friends living space. Hooks up easy and works well. love the camera feature that follows you around in screen. Perfect for seeing friend and family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. The picture and sound are excellent. And the big screen and the way it is able to rotate is a bonus. I'm glad I made this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa functionality

    Rated 4 out of 5 stars

    Great for communicating with friends and family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product but if I could change one thing it would be more compatible with more of Alexa accessories. Overall it great to communicate with distant friend and family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for older people

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing device very useful for all different levels of user’s specially older people I love it and my mom’s love it more.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Works as advertised and easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with how easy this was to set up and get a video conversation going. The build quality of the product is very good and so is the video and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great connection tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for keeping in touch with family across the country, and kids at college (yes, it's great to see them, versus the occasional text).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product to keep in touch with families

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep in touch with the families when your away from your family. Picture is so big makes me feel like I’m close to the person I’m talking to

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great camera and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as I gift to call my son overseas while stationed there Quality is amazing Plus my granddaughter has learned to say alexia play her music now..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start and set up. Super clean picture quality and video calls. Speaker sound is not bad even for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got it for my grandma and now I can FaceTime and talk to her even though I am hours away. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal Plus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any home! We have had no issues, and was pretty simple to install! I highly recommend it!

    I would recommend this to a friend