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Customer Ratings & Reviews

Your price for this item is $99.95

Customer reviews

Rating 4.5 out of 5 stars with 317 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Ace Activity Tracker for its activity tracking, ease of use, and step counter features, with many finding it motivating and reasonably priced. However, some customers have expressed concerns about the battery life and band size. Some customers also wished it had a heart rate monitor and more features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-317 of 317 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only last 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one for 2 months and the battery failed. This is very common for Fitbit apparently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit works great for kids, however it has trouble syncing. Also, it will only let me set up 1 Ace per adult account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a short while. Haven't had the best luck with Fitbit in general. Just ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product but app needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but the app can be better in the ease of getting it to sync etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think these things are worth it. Kids got bored pretty quick . Novelty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to charge at all. Returned after a day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was expecting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to create an account for my child with the Ace. Had to go through my own account. Did not track her exercise that had to be entered in separately. For what I paid for this I just returned it and purchased HR model so it would track everything and she could see her own account. Might be good for younger children not an active 10 yr old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Fitbit for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked one day had to order a replacement and then quit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift, and wasn't aware it was only for kids.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great size for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter to monitor her activities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 yr son and it was very tight in his hand, If your child is bulky then avoid this. For slim kids this is perfect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my child but they barely even use it so it was not even really worth buying yo be honest.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Features

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too simple with very limited features. Not what I expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not set for miles as default rather than kilo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It burned my daughters wrist

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nickel cadmium on the part that touches your wrist caused a burn on both my daughters on two different watches. Also you can't track the whole family on one app which makes it pointless when your trying to train with children.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up taking it back and getting a Fitbit blaze for my 12 year old. They make you attach the device to YOUR account :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product and its very outdated good for a 5 yr old

    No, I would not recommend this to a friend