Customer Ratings & Reviews

This is my second purchase. Earlier last year I bought one for my elder kid and now this for my younger kid. We as parents are happy with the product as having an option of school time gives minimal distraction and at the same time help us to know their where abouts. This will alos keeps the kids motivated for doing activities

It’s great for the kids to be able to play the games. The kids need to walk that one thing that I like and they can only message or call the people that I put on his watch. I 100% recommend this watch.

The Fitbit Ace LTE is the perfect smartwatch for kids and parents! With in-app calling, messaging, and GPS, it ensures kids stay connected and safe, giving parents peace of mind. Its lightweight, durable design and mild color palette are both kid-friendly and stylish. Packed with activity tracking, it makes staying active fun and engaging. The seamless app integration and great battery life make it a breeze to use. Whether for safety, communication, or encouraging healthy habits, the Fitbit Ace LTE is a fantastic choice for families!

As all of you should know by now, Google is working hard to catch up with the other major brands to offer a complete set of connected devices which work better together. Be it smartphones, tablets and earbuds, Google has you covered. But now, they're tapping a new crowd with the collaboration of Fitbit to bring the ACE LTE watch for kids and tweens. My kiddo having barely turned 11 needed a safe means keep in touch either through call or text. The Google Fitbit ACE LTE promised all that and more, so let's see how good or bad it is. For starters, let's have a look at the watch itself. The design is slick and the size is perfect for a child's wrist. The screen is big enough to display all manners of info and the screen is very responsive. The watch comes with a dedicated charger and a protective clip-on frame. I decided to add a screen protector just in case, but as far as I was able to see, it shouldn't be necessary. The band is made of textile which wraps around the watch and attaches with Velcro. Now this might not have been the best idea. A soft plastic band would have probably been a better choice, but I'm certain there are enough bands to choose from to replace it later on. The provided charger seems oddly specific to the watch, but it does charge quite fast and the battery lasts a surprisingly long time. Now let's head to the software. Setting up the watch is a very straightforward process. You *will* need a gmail address for you and for your child, a smartphone which can run the app and about 15 to 30 minutes to get everything up and running. There are currently two subscriptions available, a monthly and a yearly one, both of which are very affordable. The watch uses Google's own Fi network to power the connection and so far, it has never lost the signal. Let's have a look at all the features the ACE offers. Being a smartwatch first, the Google Fitbit ACE offers call and text which we use on the daily. The call quality is surprisingly good, the sound is clear and loud enough. Texting is a bit simpler and limited in terms of responses, but it does get the job done. I think I'm not the only one who'll want to be able to keep track of where my kid is and thanks to the GPS function, I know at all times. You can also monitor your child's physical activity which is encouraged by the watch which rewards the child for it. Now, I've been praising the ACE smartwatch quite a bit so far, but it does come with some flaws. The biggest one being the way you add contacts. The contact you will want to add will be required to have a gmail address and be willing to install the app on their phone. In a perfect world, that wouldn't be a problem, but not everyone uses gmail and the contact might not want to add another app to their phone. I understand that this is a very effective way to ensure maximum safety, but in my opinion it's a little bit draconian. To be fair, the contact receives a complete walk-through on how to proceed. Still, some might find it inconvenient. Now the question is this: Is this watch the right one for you child and will it do what we expect as parents? The answer is "Yes". If you take the time to set it up the proper way and you know that the contact won't mind going through the process to be added to the secure list of contacts. Add the nifty "at school" function which locks some of the features during classes to keep your kid focused and you have a really great product which will give you something on which you can't put a price: Your child's safety. Well done Google and Fitbit!

First off, my child loved the idea and being able to have his own smart watch. I was skeptical at first, but seeing that the Fitbit Ace has the ability to send messages and make calls, in my opinion this is better for my son to have than a full fledged cell phone. From the first time he put it on, he has not stopped wearing it except to charge it. The Fitbit ACE comes with a watch band, an attachable case/ screen shield, and a charger cable. After powering it on, it is recommended to use your own Google Account to set up the watch. When inputting your Google info, you will select the watch for your child’s use and then Google will automatically create a child profile for them. There isn’t a need to create a separate Google account for your child. The only thing you’d have to do, if you choose to, would be to add an additional parent through your Google Family Account so they can also have parental controls over the watch. Once you login to the Fitbit Ace app as a Parent, you’ll be able to add which contacts you’d like your child to have. FitBit Ace will let you add anyone you’d like as long as they have gmail (but a Google child account is not allowed), to be able to send an invite to. The person on the receiving end will receive instructions as to how to accept the invite download to begin messaging them. Family members that have been added as contacts for my child have said instructions were easy to follow and easy to set up communication. Although this was nice in a parental control aspect, it was a bit cumbersome for the grandparents that are not as tech-savvy. They needed help with the setup and still need help with getting to the app to send texts or make calls to the child. The most important thing to note is that communication can only be done through the app. This ensures all communication is monitored by the parents and that children don’t communicate with others beyond what the parents have selected. In my case, my child strongly disliked not being able to text his friends freely. Of course, the option of this watch is more for establishing communication directly with your child and only the contacts you choose, for their safety and your peace of mind. More on the Watch - It has many physical activities/challenges through games where kids can earn points based on completing different activities like taking a certain number of steps, running, or moving their arms. The games keep track of their physical activity and pushes them to be more physically active. The battery life is ok, with it being able to make it through normal school day hours. The watch display has a digital rope or robot arm (it changes per day) that “closes in” to show movement and battery life. In summary, I think parents who opt for getting their children the FitBit Ace are parents who see the need to remain in communication with their children, while also maintaining the secure boundaries of not giving their kids full-fledged cell phones and all the trouble that can bring with social media, screen time restrictions, and distractions during school hours. It is important to note that with these uncertain times where public schools are not the safest, children are in sports or other extra-curricular activities, the need for staying communicated with our children is an absolute must. This watch provides a solution to the problems mentioned before - remaining in communication, while shielding children from having a phone at a very young age. In comparison to other smart watches, the Fitibit Ace is catered towards kids and you are essentially paying for a platform ready with child based restrictions. Overall, I think Google has to iron out several issues and make it easier to change your child's access settings, but I think the Ace is a good step in the right direction. Would I recommend it over other smartwatches in its price range? Due to its shortcomings, I can't fully say I can. I do recommend it for those looking for a watch with parental restrictions where you can also monitor your child’s activity (coming at a premium). After some software and pricing updates, I think this could be a good entry point for kid's smartwatches.

As a smart watch user for years at this point ive always wanted to share my satisfaction in the device with friends and family but there was never really anything that hit the spot for use with children.. until now. With a normal smart watch it could potentially have many issues with things like loading the right apps or having difficult parental control or even simply calling people or places without restrictions. Parents you know what I mean when I mention those things its the same feeling you get when you try to figure out if its time for them to have a phone or not. With this watch all of those things and more are just resolved in the easiest best ways possible and you DONT NEED A PHONE TO USE IT! I had the pleasure of giving this to my 12 year old daughter as an early birthday gift. We set it up together after fitting with the included band. The setup was extremely easy and very very child friendly which was a really pleasant surprise. When going through it you as a parent can select absolutely everything that your child is able to do. You can enable things like location services to track them, allow to text and or call certain contacts you add, even set screen time limits and basically make it useless during school hours so they dont get distracted doing school work which is really awesome. I personally had a google family link account already setup from her having a Chromebook as well which I was able to add the watch to this account perfectly and smoothly. It even integrated right away within our phone apps on my wife and I phones to begin to monitor use immediately. When I say it was the easiest to setup possible it really was. Now she’s had a really good time with the watch itself at this point as it sets realistic goals for both physical activity (such as walk 500 steps to unlock the next level or game) and games that are built in. She was able to create basically an avatar of herself on it that becomes your character she can use to play the games with. Tracking steps, movement, having actual cellular ability to call or text us from a bike ride has been so nice and without worry of her doing questionable things is even more piece of mind. It cannot get any better for a device like this for a child I wish these came out years ago for my older lol. Strap is of good quality. The screen is really high quality and gets BRIGHT and even brighter when in direct sunlight with the settings on for it. It has a swipeable menu that shows you battery life, connectivity etc. Battery life is extremely good we just have her put it on the included charger out in the kitchen before bed and shes excited to put it back on the next day after breakfast again and everything is ready to go with new goals and games ready to play and progress with. It really is a dream come true in a device like this I cant praise it enough.

We have owned a few different models of children’s smartwatches for my older child, but wanted something more updated for my 7-year-old. He was excited to own his first smartwatch, the Fitbit Ace LTE. Setup involved downloading the Fitbit Ace app and connecting with my Gmail account, which went smoothly. The watch fit comfortably and securely on my child’s 5 ½ inch wrist. After a little troubleshooting to adjust my wife’s limited access in the Google Family Link, I was able to add her to the contacts. Note that only users with Google accounts and the ability to download the Fitbit Ace app can be added to the watch’s contacts. In addition, two users with Fitbit Ace watches cannot contact each other. My son was able to make phone calls and use the preloaded text messages easily. He also enjoyed trying to achieve new levels with the challenges. The call quality was clear, and I appreciated the adjustable Velcro band. The GPS location feature is incredibly accurate. Future updates to this model will include Google Wallet, which would be convenient for children so they don’t need to use cash. I would recommend this smartwatch for young children; however, if you’re looking to be able to connect multiple children with other Fitbit Aces or even other smartwatches, you will be unable to, so keep that in mind. Pros Great connectivity Intuitive controls High quality display Cons Bumper case around watch face marks up easily Limited pool of users for contacts

I am honestly the happiest father along with my wife on how great these Fitbit Ace are, evwrything we needed and no access to social media! We wanted to let our 11 year old have a tad more freedom simce we live in a smallish town and she loves bike rides and the 3 parks we have but only can go of we went. Now, we let her go meet up with friends and can watch her and even talk to her the whole way there. This has made her feel so much more responsible and more like a kid should, she unfortunately has a dad with PTSD and I have always been afraid to let her be more free. Enter the Fitbit Ace into our home for a trial run and we are now going to make it a permanent choice for her and buying another for my 10 year old. I .in absolute love with how fast the tracking updates happen and how clear the phone calls are. Sognal is NEVER a problem with this, my older daughters iphone on a different service loses signal at the parks, but the Ace does not, win win for us! The texting amd calling areomited to 20 people and must be done through the Fitbit Ace app. This is the only negative I can see. We would love to have it be able to text or call and setup allowed phone numbers to do so without the app, it wasnt easy explaining to her grandpa he needed to use the app. The movement tracker is awesome as well, seeing her activities being tracked so we know she is not being a lazy bean all summer while out of school and actually running around with friends. The step tracker gives her a goal as well, she for 2 weeks has made sure to hit 10k steps every single day. Google is also adding Google Payments through it in the future, which I can not wait for that, I hate letting her go to the store with cash at her age anymore, too many chances for her to lose it, I know I did as a kid. So far, the Fitbit Ace is awesome and we love the service, just hoping at some point you do not need the app, just permissions for allowed numbers.

The watch is used by my daughter who’s out more and more but not yet needing a phone. It’s hard to find something she’ll wear and also something easy to setup and control how to use it. So far the Fitbit ace fits the bill as a great option for parents with kids that don’t yet need a phone. The setup itself was very easy, just plug it in and turn it on, then download the app. You’ll need a google account to sign in and then create a kids profile. The connection to the watch is easy too, you’ll just enter a code and get it paired. It was a little odd as after setup it looked like it was ready to go, but it was doing an update so was a little stuck, though after I waited a few min it said it got an update and everything worked great. You can then set up the contact your child is able to call or text with. So far it was just my wife and I, and when making the call, it comes in just like a phone call but through the app. The messages are also in the app. This seems to work OK since we both have it to see where she is, but if you had someone not in the family not sure how it works. It’s nice as we can see her location as she is around and easily communicating with her. It also lets her have a watch and there are a few games she can play. So far, we’re enjoying it.

My son loved the watch, it motivates him to be active, I liked that it is balanced and not addictive, the only thing I didn't like is that to stay in touch it has to be through the fit bit app, anyone who wants to add him to their contacts needs to download the app and register.

I really like this watch for my 9 year old daughter, and she loves it. The calls sounds great and the messaging app is also good. I wish it had a feature of calling/messaging another kid who has the same watch, With parental permission of course. You can not do that. It only goes to the parents ace app. To me the plan is pretty good at only $10 a month when paying for the year. It does need to be charged about once a day but also charges up pretty fast. Would definitely recommend this watch for young kids.

I no longer worry when we are out and my child run away. I immediately call him to comback closer. No more yelling. If I left him with a baby sitter I know I can call him anytime without the headache of him having a cell phone

Bought for my youngest child. I love that it makes him move. You can play games on it, but if you don't get up and move the games won't unlock. Your child can call you and text you on it also

This is exactly what we needed for sending our 8 year old across the country to be with his uncle for a week, it gave us some peace of mind while helping him feel independent. Calls and texts work fantastic, it uses its own app which is just fine and more secure, but location ping also shows on maps for me. Location updates within seconds and is extremely accurate. Price is good and he loves wearing it. We disabled all games.

We bought this for our second oldest (6yrs old) since she’s been seeing her older sister with their phone. Since we believe that she wasn’t old enough for a phone yet we chose this route instead. The watch is amazing! Our second oldest enjoys it and truly loves it. Tech: the in app options allow easy use and control. You can even partake in your kid’s challenges/games. The call through app and messaging is easy to use and understand even for my young child. GPS tracking is a nice feature to ensure where your child is as well as the watch alarm locater. Look/feel: My child hates wearing bracelets, bands, or anything that feels constricting around her wrist but she isn’t bothered by the band at all. Use/display: My 6 yr old can easily navigate the display screen and easily read it. The activity tracker keeps her engaged and enjoys the challenges (games). Price: for what it is, it wasn’t too bad in cost even with the annual subscription (allows in app calling and messaging). For some this may be a deterrent, but the annual cost for everything included is t bad at all. Overall: As parents we were skeptical initially since we thought our child may have been too young but they took to it easily and have been able to use it and understand. If anyone of you parents are wondering if or should I purchase this, we say YES. It is the perfect tool and tech.

The product is fine, not earth shattering but meets the purpose. There are times when my child is trying to reach me by text or call and it does not go thru. But good to have it since there is something until he grows into get a phone.

Our daughter loves it, we got it primarily to be able to track her bus ride home from school and while the location updates are bit slower than we'd like it does the job. Mixed opinions on not being able to call like a phone - Ie only can call a 'app' on parents phones, but that's good and bad..

My 10-year-old loves this watch! It makes movement fun with games and rewards, and I love being able to track their location, message or call them through the app. Setup was easy, and the safety features give me peace of mind. Only downside is the battery—it needs to be charged daily. Still, it’s a great option for kids who aren’t ready for a phone.

Great way to feel secure when your kids are away, With the tracking options

I love the product my sons enjoyed the device especially since it has games to motivate movement. However, It only really registers movement in walking /running. It will not do like elliptical or it does not state if it is like cardio, ect. I ordered because i thought it would track distance because he is in XC but it does NOt even with membership fee. Super limited even with membership fee. For that i can just buy a adult smart watch