Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.00
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 126 reviews
  • Rated 5 out of 5 stars

    great for kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my grandson, so safe you can add contacts so all calls are blocked but those you allow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit LTE ACE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the price and the app works great! I can make quick chats and use the gps easily. I love the features for my kid. Great product and love the Best Buy insurance for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, nice device for kids.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy purchase. Our 10yo loves it. As others already have mentioned, the watch user can only call/message people who have the app can. Two additional things I wish that messaging and calls were completely limited during school time or if only messages could go to parents. I also wish there was a way for parents to review messages from their app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 7 yo and he absolutely loves it. I didnt want to buy him a cheap toy. This is well built and provides the functionality we wanted. Gps location tracking, basic calls and messaging to approved family only, without exposing him to the internet. He also loves the interactive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for kids.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for kids, very convenient. The calling and texting features work well. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectations and simple to use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to help keep up with our son at afterschool camps and provide some additional comfort when he’s out with friends playing within our neighborhood. The set up is simple, calls and messages through the app work well without issue. The watch meets our expectations and achieved what we were looking for. The features are quite limited but we knew this when buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my 8 year old. He can now have a bit more freedom and check in with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality, I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i was looking for my son. The amount of control you have is spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart watch!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch for kids!!! My son love it. This is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to communicate with my son who is 11 years old. Battery works fine for over 8 hours and since i can track his location as he moves helps with everything i wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for kids with full control of usage from Parents phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for kids!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is one of the best around, and likely the best for kids that aren’t ready for a cell phone. Functions well, great games, and easy enough for my 7 year old to use. I would recommend it to any parent looking to have a seamless way to contact and locate their children if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can look and feel like my son is safe by seeing his location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for kids only downfall is that it loses signal sometimes. My son loves it he’s 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor UX on the phone app

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. However, I was expecting a better interface on the phone App. The chat user experience needs to be improved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product Pre-Smart Phone's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 and 8 year old daughters love the watches they got for XMas 2024! My son will be 7 in April 2025 and is a 1st grader learning to read, therefore he will be receiving one for his BDay so he can join the Family Chats!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SUBSCRIPTION REQUIRED!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you are forced into a monthly plan to even get the watch CONNECTED to a phone drives me nuts. If you're interested in a Fitbit for your child, just get the regular one. Now, if the monthly plan is a selling point for you, enjoy it because it's handy. As far as the watch itself, it does exactly what it should and I'm very pleased with that aspect. Nice display, really like the band, comes with a little "bumper" to act as a protector which is awesome.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey BrantB. We're glad to hear that you're enjoying the Fitbit Ace LTE. We understand that you may not be satisfied with the Ace Pass, but we wanted to share some information about its importance.
      The Ace Pass is a subscription plan that provides access to games and other valuable features offered by the Fitbit Ace LTE.
      Subscribing to Ace Pass gives you access to:
      1. Calling and messaging via Wi-Fi (up to 20 contacts)
      2. GPS location when connected to Wi-Fi
      3. Activity tracking
      4. Games in Fitbit Arcade
      5. School Time
      6. Google Wallet and Tap to Pay
      If you'd like more information, please don't hesitate to reach out to us here: https://support.google.com/fitbitacelte/gethelp

  • Rated 5 out of 5 stars

    Great watch w/ fun games

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for my 10 y/o. The unique games have motivated him to move more during the day and the ability to compete as a family by adding my Apple Watch steps is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to keep in touch with your kids, real location, text and phone call to their watch. It is a good idea if you are trying to avoid giving a smartphone when they yet don’t have the maturity

    I would recommend this to a friend