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Customer Ratings & Reviews

$149.99
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Customer reviews

Rating 4.4 out of 5 stars with 236 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 236 reviews
  • Rated 5 out of 5 stars

    Great buy for a upcoming tech kid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great for my son because it forces him to be active to get to games. Only draw back is that it is like any other kids smart watch, monthly subscription to use certain features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our daughter loves it -good phone alternative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves it, we got it primarily to be able to track her bus ride home from school and while the location updates are bit slower than we'd like it does the job. Mixed opinions on not being able to call like a phone - Ie only can call a 'app' on parents phones, but that's good and bad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart watch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch for kids!!! My son love it. This is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 8 year old. This watch has plenty of activities to keep him interactive with his watch. Pretty cool gadget thanks Fitbit you guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit ace lte for 9 year old

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate real time location tagging and app is very easy to use. Build quality of the watch can be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice way to connect with Kids in the summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is really helpful to track my kids when they are outside of the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hit with Mom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter for Christmas. Its outstanding and Mom controlled and approved. I love getting random messages, you will too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for kids. Can you tracking with GPS and call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Ace lte

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my youngest child. I love that it makes him move. You can play games on it, but if you don't get up and move the games won't unlock. Your child can call you and text you on it also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life states it lasts up to 72 hours - It in fact does not - My daughter is lucky to get a full day out of hers and she isn't playing games and on it all the time. She had it on for an hour and off for 3 and it is already down to 79%.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielleL. We hear your concern regarding battery life on the Ace LTE. For clarification, the Ace LTE is designed to last for roughly 16 hours. To save power and extend battery life here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Great alternative for young children

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Fitbit Ace LTE, its a perfect alternative to my 9 year old who wanted a cell phone. Only complaint I have is the battery life could be better, need to charge it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 1st Time Smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves his watch and I absolutely adore it myself. We love all the features it comes with and its encouragement to move and be fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value but strap is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but the strap is useless and features are tied to the app. Communication features are tied to the app or other Fitbit Ace LTEs. So my son can't message his friends, and his messages to us are through the app, which we don't check often. The stap is also terrible; the velcro doesn't stick well, so the watch falls off constantly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey Subscription Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my 11 y.o. She loved how it looks and was excited to get it set up. Unfortunately you can not use the watch without the additional $120 subscription. Sadly we ended up returning it because it was just too expensive. It seems like a good alternative for a kid who doesn't have access to a cell phone.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MelR. We appreciate you giving the Fitibt Ace LTE a try. Even though you returned the device, we’d like to get more feedback when you get a chance. Here’s a link to the survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to keep in touch with my kids esp since they don't have phones. ONLY ISSUE IS THE BATTERY LIFE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value to track a happy kid.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10yr old loves it more than a Galaxy watch. " Thanks dad this is way better than that other watch!" tracking works great with google family app and cost is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! I can track my little guy whenever I want without the risk of being arrested for not knowing where he is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son(8). He loves it. It gives him a bit of responsibility, keeping track of it and charging it. I like how it doesnt allow anyone outside of my approval to contact him, and I'm able to find his location

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not use Fed Ex for delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you order this do not use Fed Ex they do not deliver in time and are the worst. Ask for UPS or USPS.

    I would recommend this to a friend