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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 241 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the device's integrated GPS, reliable communication features, and overall performance. Users also appreciate the clear call quality, intuitive ease of use, and the added benefit of water resistance. While the watch is highly regarded for its functionality, some users have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 241 reviews
  • Rated 5 out of 5 stars

    LTE FITBIT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kids smartwatch and fit tracker with lots of features when subscribe to the 9.99 a month services for text and call. And gps tracks

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Good for kids on school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great. I bought this watch so i can message my son while his on school so he know where am i when picking him up on school. Instead of phone. Just need to pay for data for it. This is good if your not into phone while your kids in school and theres a tracker too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, I see probably to keep track of my distance traveled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LTE FITBIT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for my kids for them to call or text me. Great product, has gps track when subscribe to service 9.99 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves this! Its a great watch to keep track of your kid with the GPS. I love the parental control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to feel secure when your kids are away, With the tracking options

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Perfect for 8-10 yr olds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 yr old loves this watch. She can easlily message or call my wife or myself. It was easy to set up and we love the security and tracking features. We ordered 2 watch bands and the theme changes with each band. Defintely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product Pre-Smart Phone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 and 8 year old daughters love the watches they got for XMas 2024! My son will be 7 in April 2025 and is a 1st grader learning to read, therefore he will be receiving one for his BDay so he can join the Family Chats!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kids watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid can't get enough of this watch. Although there are more technologically advanced watches like the pixel watch and the Samsung he admits that you can't do as many fun things on those watches

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Highly Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to communicate with my son who is 11 years old. Battery works fine for over 8 hours and since i can track his location as he moves helps with everything i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Exactly what we were looking for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Easy to use, set parental controls and gives us a piece of mind with our children. Definitely for the those that aren’t old enough for a phone but can benefit from what this product has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Good watch for Kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and we are communicate with her using call and text which is the main reason we bought it. Also like watch feature which motivates her to take steps during the day and allows her to be more active and use those points to play games. Nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Mom approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Both my children (8,9) wear theirs daily. Its helpful to communicate as well as locate when they are with friends in the neighborhood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but face is too easily damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LTE coverage issue seems to have been resolved. A good means of communication, but the screen is too easily damaged. There should be more stabile alternatives available to protect it… something like the bands that are attached and held in place by each side of the connected watch band

    I would recommend this to a friend
  • Pros mentioned:
    Communication features

    Rated 5 out of 5 stars

    Great option for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to keep in touch with your kids, real location, text and phone call to their watch. It is a good idea if you are trying to avoid giving a smartphone when they yet don’t have the maturity

    I would recommend this to a friend
  • Pros mentioned:
    Communication features

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my son and having a good coverage as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for every child

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer worry when we are out and my child run away. I immediately call him to comback closer. No more yelling. If I left him with a baby sitter I know I can call him anytime without the headache of him having a cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Communication features
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some great features such setting goals and games for the kids- The battery life is not good- my kid could not even get through an entire day of school, and the battery was already dead.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SusanW. We’re glad that you’re enjoying the features and goal setting on the Ace LTE. That being said, we hear your concerns regarding battery life. The watch is designed to last for roughly 16 hours. To save power and extend usage here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for my 6-year-old. She can text and call the people I allow her and I can't track her if she goes on trips with school. We loved it so much that we got it twice. She lost her first watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for kids only downfall is that it loses signal sometimes. My son loves it he’s 11

    I would recommend this to a friend