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Customer Ratings & Reviews

Your price for this item is $251.00

Customer reviews

Rating 4.4 out of 5 stars with 223 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 223 reviews
  • Rated 3 out of 5 stars

    Super limited even with contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product my sons enjoyed the device especially since it has games to motivate movement. However, It only really registers movement in walking /running. It will not do like elliptical or it does not state if it is like cardio, ect. I ordered because i thought it would track distance because he is in XC but it does NOt even with membership fee. Super limited even with membership fee. For that i can just buy a adult smart watch

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Ace LTE with us, PRuiz. While we’re glad you’re enjoying the Fitbit Arcade, we hear your concerns regarding wanting additional tracking capabilities. Your ideas are valuable and we’d appreciate if you shared more with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter & I both love this product it’s very good for kids to keep track & in touch with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niceeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcelentExcellent purchase, the watch is very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life states it lasts up to 72 hours - It in fact does not - My daughter is lucky to get a full day out of hers and she isn't playing games and on it all the time. She had it on for an hour and off for 3 and it is already down to 79%.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielleL. We hear your concern regarding battery life on the Ace LTE. For clarification, the Ace LTE is designed to last for roughly 16 hours. To save power and extend battery life here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    A hit with Mom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter for Christmas. Its outstanding and Mom controlled and approved. I love getting random messages, you will too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Delicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face of watch is too easily damaged for kids… recommend a protector for it that won’t just unclick from the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He is loving it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. App has not lost my kid! Lol and he loves the quest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing and great battery life bought for a 10 year old we both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for a kid who is not yet ready for a phone but has a little neighborhood independence. Although this was for a location and communication driven purchase, I love the fit features and the daily goals. There is even a family goal for steps so it’s been fun for additional games! Would be soon purchasing another for my younger kid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to keep in touch with my kids esp since they don't have phones. ONLY ISSUE IS THE BATTERY LIFE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Watch for Kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really , I gifted to my daughter its been 10 days she is using she loves it. It helps us to communicate when she is going to extra classes or sports. I really liked and recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value but strap is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but the strap is useless and features are tied to the app. Communication features are tied to the app or other Fitbit Ace LTEs. So my son can't message his friends, and his messages to us are through the app, which we don't check often. The stap is also terrible; the velcro doesn't stick well, so the watch falls off constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tweens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new watch. She is able to keep in contact with us as she explores the neighborhood and develops her sense of independence. I like that we control who can contact her and it can't be used to call other friends with the same watch, only contacts approved through the parent app. Since she is under 13, there is a managed account, and we are setting up a special managed debit card to link so she can use tap to pay within limits. She is too young for a phone, so this is the best solution for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! I can track my little guy whenever I want without the risk of being arrested for not knowing where he is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for assisting in children’s fitness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Ace has been a fantastic addition to our family, sparking my child's enthusiasm for personal fitness. Its vibrant display and interactive features, like step challenges and rewards, transform exercise into a fun adventure. The watch’s kid-friendly interface and customizable avatars keep my child engaged and motivated. As a result, we’ve seen a noticeable improvement in their activity levels and overall excitement about fitness. A truly worthwhile investment for any parent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative for young children

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Fitbit Ace LTE, its a perfect alternative to my 9 year old who wanted a cell phone. Only complaint I have is the battery life could be better, need to charge it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tells the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tells the time goes well with alll my outfits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value to track a happy kid.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10yr old loves it more than a Galaxy watch. " Thanks dad this is way better than that other watch!" tracking works great with google family app and cost is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey Subscription Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my 11 y.o. She loved how it looks and was excited to get it set up. Unfortunately you can not use the watch without the additional $120 subscription. Sadly we ended up returning it because it was just too expensive. It seems like a good alternative for a kid who doesn't have access to a cell phone.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MelR. We appreciate you giving the Fitibt Ace LTE a try. Even though you returned the device, we’d like to get more feedback when you get a chance. Here’s a link to the survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG