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Customer Ratings & Reviews

Your price for this item is $251.00

Customer reviews

Rating 4.4 out of 5 stars with 223 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 223 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for kids! Would definitely recommend to anyone who is contemplating on getting a cell phone. This is an alternative to allowing them to have so much so access to the internet at a young age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware, long battery life, sturdy screen protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for kids only downfall is that it loses signal sometimes. My son loves it he’s 11

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SUBSCRIPTION REQUIRED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you are forced into a monthly plan to even get the watch CONNECTED to a phone drives me nuts. If you're interested in a Fitbit for your child, just get the regular one. Now, if the monthly plan is a selling point for you, enjoy it because it's handy. As far as the watch itself, it does exactly what it should and I'm very pleased with that aspect. Nice display, really like the band, comes with a little "bumper" to act as a protector which is awesome.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey BrantB. We're glad to hear that you're enjoying the Fitbit Ace LTE. We understand that you may not be satisfied with the Ace Pass, but we wanted to share some information about its importance.
      The Ace Pass is a subscription plan that provides access to games and other valuable features offered by the Fitbit Ace LTE.
      Subscribing to Ace Pass gives you access to:
      1. Calling and messaging via Wi-Fi (up to 20 contacts)
      2. GPS location when connected to Wi-Fi
      3. Activity tracking
      4. Games in Fitbit Arcade
      5. School Time
      6. Google Wallet and Tap to Pay
      If you'd like more information, please don't hesitate to reach out to us here: https://support.google.com/fitbitacelte/gethelp

  • Rated 5 out of 5 stars

    Nice way to connect with Kids in the summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is really helpful to track my kids when they are outside of the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for kids. Can you tracking with GPS and call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing this watch my son loved, the battery is amazing, the product is the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good kid watch for tracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life needs to better and update more location needs to be improved. Not much other so this is the better choice for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to give this watch to our son for Christmas. We want him to have something in case of an emergency so he can get ahold of us but are not wanting to give him a phone yet.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great first mobile step for kids

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used several different watch form factors for communication with our kiddo and this watch satisfies most the boxes I look for: 1. LTE so they can communicate without WiFi (assuming plan added) 2. Watch form factor to make it easy to carry around and they don't get in trouble messing with a phone. 3. School mode so they're not playing games during the day. Overall they really enjoyed this watch over their last one because it had more interaction. The last one was fairly simple and was basically just for calls/text that were very scratchy due to the cheap internals. The strap was super comfortable and they were quick to put it on and replace their old watch. Setup was fairly easy as long as you have a Google account and our initial tests with messaging and calls were very clear. I could hear them perfectly and they were able to easily message me. The charging system is magnetic and only works one way, so that helps make it easy to align and short of it not charging once, it was easy enough for them to drop off at night and be ready for the next morning. Couple of things I think could use improvement: 1. Needing to be part of a family plan in order to allow changes. I have older kids that are on one of the parents family plans and the smallest is on the other so it's hard to integrate if we don't want to combine the family plans. 2. LTE was spotty when it came to making and placing calls. I was able to easily call them but sometimes calling out didn't work as well. 3. Battery life takes a big hit when playing games. This forces us to tell them no games at all except when they're home so it doesn't inadvertently die when they're out and about. School mode will help enforce this during school days which is probably the most important time frames, but definitely have experienced them wanting to play quite a bit and then it was dead by the time they might be headed off where it'd be nice to have tracking available like at a fair or such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 8 year old. This watch has plenty of activities to keep him interactive with his watch. Pretty cool gadget thanks Fitbit you guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to keep kids safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to keep track of your young ones. And looks cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping tabs on our child when bike riding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy made me feel extremely at home. Found the perfect gift and was schooled on its functions. Thank you BestBuy!! Sincerely, David Escobar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two watches for my nieces and they love them. The service is good and im able to communicate with them with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative to a phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son who is too young in my opinion for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 1st Time Smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves his watch and I absolutely adore it myself. We love all the features it comes with and its encouragement to move and be fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic device I could get for my grandchi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ready yet for my grand daughter to have a cell phone but this watch is the next best thing for her to have for emergencies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I want to see what the next version will be like

    I would recommend this to a friend