Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the device's integrated GPS, reliable communication features, and overall performance. Users also appreciate the clear call quality, intuitive ease of use, and the added benefit of water resistance. While the watch is highly regarded for its functionality, some users have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 241 reviews
  • Rated 5 out of 5 stars

    Time will tell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to give this watch to our son for Christmas. We want him to have something in case of an emergency so he can get ahold of us but are not wanting to give him a phone yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch but sometimes it has very low signal. Need to have more signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality, I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy made me feel extremely at home. Found the perfect gift and was schooled on its functions. Thank you BestBuy!! Sincerely, David Escobar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The $10 Monthly Subscription to Frustration and Fa

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product to be very disappointing. While it’s marketed as a watch that can make calls, it charges the same $9.99 monthly subscription as other LTE watches but offers only half the functionality. To make and receive calls from your child, you need to use a specific app. Additionally, you can only add adult contacts who have Gmail accounts, which excludes grandparents, teenage siblings, and many others. You can’t add neighbors or friends unless they install the Google app, create an account, and go through the setup process, which is quite inconvenient. For $10 a month, you’re essentially getting a device that Google uses to increase its user base and track your child, family, and friends. Moreover, you are required to sign up for their subscription service before setup. If you accidentally subscribe for a year and decide to return the product, you won’t get a refund for the subscription. Overall, this product feels like an overpriced toy with limited functionality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two watches for my nieces and they love them. The service is good and im able to communicate with them with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing this watch my son loved, the battery is amazing, the product is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware, long battery life, sturdy screen protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic device I could get for my grandchi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ready yet for my grand daughter to have a cell phone but this watch is the next best thing for her to have for emergencies!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I want to see what the next version will be like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to keep kids safe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to keep track of your young ones. And looks cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative to a phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son who is too young in my opinion for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/fitbit-ace-lte-kids-s

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new Smartwatch. He feels more independent. My daughter loves that she can keep in contact with him when he is visiting friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first watch for 8yr old

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first watch for my 8 yr old. Ok battery life and good activity tracker.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    No one says that it has 5-6 battery life.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life 7 hours or less, even if you not used them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery needs improvement And subscription can be cheaper

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there. We appreciate your feedback and take seriously your suggestion. We design a fully charged Fitbit Ace LTE to last for more than 16 hours. Battery life may differ based on your usage, network coverage, or signal strength. You can save power and extend battery life by tapping the battery icon in Quick Settings. You can also turn on the battery saver by:
      1. Long-press the top button, then tap Settings. (On some versions, swipe down.) After that, tap Settings.
      2. Tap Battery.
      3. Turn on "Battery Saver."4. Tap Ok.

  • Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids enjoy and we can track the kid place and safety and activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this watch. She got a little bored with it but it does what it’s supposed to do. A lil bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically brand new! Easy to set up and my kid loves it! Much more kid friendly than an Apple Watch

    I would recommend this to a friend