Customer Ratings & Reviews
- Model:
- GA05577-NA
- |
- SKU:
- 12557335
Customer reviews
Rating 4.4 out of 5 stars with 241 reviews
(241 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the device's integrated GPS, reliable communication features, and overall performance. Users also appreciate the clear call quality, intuitive ease of use, and the added benefit of water resistance. While the watch is highly regarded for its functionality, some users have noted that the battery life could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters like it but the volume may be kind of low.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great watch for young kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has really enjoyed this watch and its a great monitoring device.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good starter watch.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a week but it’s been good so far. Wish it came with more options for bands/colors.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 2 out of 5 stars
Google Ace Watch: Disappointing Performance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Ace Watch isn’t that great, signal reception is unreliable, it takes time to connect, and it’s expensive for monthly subscription. I would strongly prefer an Apple Watch for kids with cellular with better network over this watch.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there. We’re sorry to hear that the Fitbit Ace LTE wasn't quite what you were hoping for. We’d be happy to look into your concerns and make sure you’re getting the best possible experience — when you get a chance, reach out to us here: https://support.google.com/fitbit/gethelp
Rated 1 out of 5 stars
Do not buy this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan whatsoever, bought this to replace a verizon gizmo , the gizmo as a parent, I can assign 10 phone number who my kid can call and receive calls from. This junk device requires everyone to download an AP to call him and doesn’t have an actual number. It’s basically like getting a call from WhatsApp. Very inconvenient unless ONLY two people are calling the kid- mother and father.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, NyGamer. Sorry to see the Ace LTE wasn’t the best fit for you. We’re always here if you need any support or have any questions — reach out to us here at this link: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Ace watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter lives her watch. It motivates her to put the tablet down and play outside.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Poor battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the watch design and UX. However, repeatedly we'd charge it fully, and it'd be completely dead after two hours of use. Will return it unfortunately. And bummed they lock you in to a subscription before you can even try the watch out to see if you like it.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there! Thanks for sharing your experience with us, that is definitively the experience we're not looking for. Before thinking about moving on, please give us an opportunity and contact us using this link: https://support.google.com/googlepixelwatch/gethelp?sjid=16483460891665785078-NA
We're pretty sure there's a way we can help you with your Pixel Watch battery life.
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandson loves the watch. We bought it for him for his birthday and he will now be able to keep in touch
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great watch for kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 9 year old son is really enjoying his watch! Very easy set up.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good for kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids. My son likes the look. Wish you didn’t need the app but still a good product
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great battery life, and fun games
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery and a good way to communicate with your child
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitness watch and tracking features for parents.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
I would recommend this to a friendRated 1 out of 5 stars
DONT DO IT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One if you the people you want your kids to have access to dont have a gmail or smart phone dont get it. You can only set up using google and you can only call through app. Just got my sons watch and its already not accepting calls or text nor can he send emergency text. His location takes at least 5-10 mins to update. Just save yourself the time and money.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gift to s child you doesn't have a phone
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 2 out of 5 stars
Poor connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires a monthly subscription for very subpar connectivity. Would not recommend.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, AlexC. Sorry to see the Ace LTE may not have been the best fit for you. A factory reset will normally solve various issues — here’s how:
1. On Ace LTE, long press the top button (Power Menu) > scroll down > tap Settings
2. Tap System.
3. Scroll down and tap Disconnect & reset > Ok.
We’re just a click away to help answer questions: https://support.google.com/fitbit/gethelp
- Pros mentioned:Call quality, Communication features, Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Great first mobile step for kids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've used several different watch form factors for communication with our kiddo and this watch satisfies most the boxes I look for: 1. LTE so they can communicate without WiFi (assuming plan added) 2. Watch form factor to make it easy to carry around and they don't get in trouble messing with a phone. 3. School mode so they're not playing games during the day. Overall they really enjoyed this watch over their last one because it had more interaction. The last one was fairly simple and was basically just for calls/text that were very scratchy due to the cheap internals. The strap was super comfortable and they were quick to put it on and replace their old watch. Setup was fairly easy as long as you have a Google account and our initial tests with messaging and calls were very clear. I could hear them perfectly and they were able to easily message me. The charging system is magnetic and only works one way, so that helps make it easy to align and short of it not charging once, it was easy enough for them to drop off at night and be ready for the next morning. Couple of things I think could use improvement: 1. Needing to be part of a family plan in order to allow changes. I have older kids that are on one of the parents family plans and the smallest is on the other so it's hard to integrate if we don't want to combine the family plans. 2. LTE was spotty when it came to making and placing calls. I was able to easily call them but sometimes calling out didn't work as well. 3. Battery life takes a big hit when playing games. This forces us to tell them no games at all except when they're home so it doesn't inadvertently die when they're out and about. School mode will help enforce this during school days which is probably the most important time frames, but definitely have experienced them wanting to play quite a bit and then it was dead by the time they might be headed off where it'd be nice to have tracking available like at a fair or such.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
I would recommend this to a friend Rated 1 out of 5 stars
Breaks easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable. We have had 3 crack/break in one calendar year. Most recent one last less than a month. Great watch for kids in terms of user interface, but if it can’t survive a month worth of kid activities it is not a good product.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, MatthewJ. Sorry to see your experience with the Ace LTE hasn’t been the best. We’re here 24/7 to resolve any issues you may have and get you resolutions: https://support.google.com/fitbit/gethelp
Rated 1 out of 5 stars
Poorly designed kids watch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty terrible watch for kids. The main issue is school mode only disables the games so your kid can still call, text, set alarms and everything in school. I would recommend buying other watches for you kids.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, ZackW. Sorry to hear the Ace LTE wasn’t quite what you were expecting. We’d be happy to get your feedback and hear more about your experience — Here’s a survey to share your thoughts: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 2 out of 5 stars
Great idea, buggy execution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watches constantly glitched out, kids greeted with messages to factory reset and lose all their progress. It was a great idea, I think they should release the app for apple watch and let the world enjoy it.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Patrick. We're sorry to hear that your Fitbit Ace LTE is glitching. We recommend restarting your Fitbit device by following the steps here: https://support.google.com/fitbitacelte/answer/14956253
For further help, please contact our Fitbit Ace LTE support at https://support.google.com/fitbitacelte/gethelp
Rated 2 out of 5 stars
Should be more durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got dropped once and stopped working so now I have to buy a brand new one. Since it’s meant for kids it should be more durable
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friend

















