Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 234 reviews
(234 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the Ace LTE Kids Smartwatch positively for its GPS, overall performance, call quality, and ease of use. The watch is also appreciated for its water resistance, included features, and messaging capabilities. However, some customers have expressed concerns about the watch's battery life and connectivity. Overall, the watch seems to be well-received, but improvements in battery performance and connectivity would enhance the user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two watches for my nieces and they love them. The service is good and im able to communicate with them with no issue.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 1 out of 5 stars
The $10 Monthly Subscription to Frustration and Fa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this product to be very disappointing. While it’s marketed as a watch that can make calls, it charges the same $9.99 monthly subscription as other LTE watches but offers only half the functionality. To make and receive calls from your child, you need to use a specific app. Additionally, you can only add adult contacts who have Gmail accounts, which excludes grandparents, teenage siblings, and many others. You can’t add neighbors or friends unless they install the Google app, create an account, and go through the setup process, which is quite inconvenient. For $10 a month, you’re essentially getting a device that Google uses to increase its user base and track your child, family, and friends. Moreover, you are required to sign up for their subscription service before setup. If you accidentally subscribe for a year and decide to return the product, you won’t get a refund for the subscription. Overall, this product feels like an overpriced toy with limited functionality.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent way to keep kids safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to keep track of your young ones. And looks cool
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 2 out of 5 stars
Google Ace Watch: Disappointing Performance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Ace Watch isn’t that great, signal reception is unreliable, it takes time to connect, and it’s expensive for monthly subscription. I would strongly prefer an Apple Watch for kids with cellular with better network over this watch.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there. We’re sorry to hear that the Fitbit Ace LTE wasn't quite what you were hoping for. We’d be happy to look into your concerns and make sure you’re getting the best possible experience — when you get a chance, reach out to us here: https://support.google.com/fitbit/gethelp
Rated 5 out of 5 stars
Best electronic device I could get for my grandchi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ready yet for my grand daughter to have a cell phone but this watch is the next best thing for her to have for emergencies!
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Nice alternative to a phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my son who is too young in my opinion for a phone.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 3 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. I want to see what the next version will be like
I would recommend this to a friendRated 4 out of 5 stars
Good first watch for 8yr old
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good first watch for my 8 yr old. Ok battery life and good activity tracker.
I would recommend this to a friendRated 5 out of 5 stars
https://www.bestbuy.com/site/fitbit-ace-lte-kids-s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his new Smartwatch. He feels more independent. My daughter loves that she can keep in contact with him when he is visiting friends.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 3 out of 5 stars
No one says that it has 5-6 battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life 7 hours or less, even if you not used them.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AibekA. We're sorry to hear that your Fitbit Ace LTE battery is draining quickly. We recommend restarting your Fitbit tracker by following the steps here: https://support.google.com/fitbitacelte/answer/14956253
You can also check out these battery saving tips: https://support.google.com/fitbitacelte/answer/14953584
For further help, reach our Fitbit Ace LTE support at https://support.google.com/fitbitacelte/gethelp
Rated 3 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery needs improvement And subscription can be cheaper
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi there. We appreciate your feedback and take seriously your suggestion. We design a fully charged Fitbit Ace LTE to last for more than 16 hours. Battery life may differ based on your usage, network coverage, or signal strength. You can save power and extend battery life by tapping the battery icon in Quick Settings. You can also turn on the battery saver by:
1. Long-press the top button, then tap Settings. (On some versions, swipe down.) After that, tap Settings.
2. Tap Battery.
3. Turn on "Battery Saver."4. Tap Ok.
Rated 4 out of 5 stars
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids enjoy and we can track the kid place and safety and activity
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 1 out of 5 stars
Do not buy this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan whatsoever, bought this to replace a verizon gizmo , the gizmo as a parent, I can assign 10 phone number who my kid can call and receive calls from. This junk device requires everyone to download an AP to call him and doesn’t have an actual number. It’s basically like getting a call from WhatsApp. Very inconvenient unless ONLY two people are calling the kid- mother and father.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, NyGamer. Sorry to see the Ace LTE wasn’t the best fit for you. We’re always here if you need any support or have any questions — reach out to us here at this link: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Does what it should
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this watch. She got a little bored with it but it does what it’s supposed to do. A lil bulky
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically brand new! Easy to set up and my kid loves it! Much more kid friendly than an Apple Watch
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great watch for young kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has really enjoyed this watch and its a great monitoring device.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 4 out of 5 stars
Fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters like it but the volume may be kind of low.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good starter watch.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a week but it’s been good so far. Wish it came with more options for bands/colors.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 5 out of 5 stars
Ace watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter lives her watch. It motivates her to put the tablet down and play outside.
This review is from Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Mild - (2024)
I would recommend this to a friendRated 2 out of 5 stars
Poor battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the watch design and UX. However, repeatedly we'd charge it fully, and it'd be completely dead after two hours of use. Will return it unfortunately. And bummed they lock you in to a subscription before you can even try the watch out to see if you like it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there! Thanks for sharing your experience with us, that is definitively the experience we're not looking for. Before thinking about moving on, please give us an opportunity and contact us using this link: https://support.google.com/googlepixelwatch/gethelp?sjid=16483460891665785078-NA
We're pretty sure there's a way we can help you with your Pixel Watch battery life.

















