Customer Ratings & Reviews

I like the watch and several of the features. It gets three stars because the Wallet App is constantly asking to be setup. I am not finding a way to turn it off and clearing the screen on the watch is not easy. About 25% of the time the notification is in the way.

This watch is a little difficult to set up, but there is a website that is very helpful. Even phone-in customer service. It is actually a very good smart watch with many features to help with a person's health and physical activity.

This is my third FitBit, all purchased from Best Buy. I lost the first, too bad for me. I replaced it, and i had such issues with it i speed wearing it. This year I decided to try it again, and it was a costly mistake. I purchased the Sense, and it has never worked correctly. 1. Won't sync for phone calls or texts 2. Music Won't sync 3. Well, nothing will sync properly 4. Sometimes, the text will sync for a few minutes but that's it 5. Calendar Won't sync 6. Pandora Won't sync 7. Sleep app no longer works 8. Strap ripped out of the blue. Seriously? I cant even wear it more. Don't waste $325.

Upgraded from Ionic. Love the new features including ECG and Blood Oxygen Monitor.

Product works great and integrates with a handful of other apps that make it more powerful.

Watch has a ton of features. It is pretty oversized and heavy though. Easy to transfer from another fit bit.

This watch is nice but the price is a little much and you still have to.make in app purchases.

I love this watch. I was more interested in it as a smartwatch rather than the health features; but they are interesting. As a smartwatch I love it, I get notifications and can even get a call on my watch

Loved it while it was working however the screen went out on me in less than a year

This is a good watch. Not as simple to use as my previous one. I’m not a fan of the single button.

Great improvement from versa 2. However the haptic button on the side is absolutely awful!! Moving the wrist triggers it and vibrates your wrist making you think it's a notification but it's just your movement pressing the button.

I’ve had my Fitbit Advance for a year. I wouldn’t get another brand. It has every I need. Ability to monitor steps, heartbeat, water, meals sleep. Lots of free apps to choose from.

Great upgrade from my versa 1. The added GPS and features is a huge plus. The Google assistant was just recently updated and added and so was answering phone calls by the watch. Overall with the latest update it has been a great succesor!

It was time for an upgrade and I love my new smart watch. The screen is so clear and I love how you don't have to take it apart to charge it. It's more accurate counting steps and stairs than my old one.

This is my 3rd Fitbit, I keep upgrading as new ones come out. This one is the best.

Its a nice fitness watch. I prefer the ionic because the face was bigger. This has a little more figures i.e. you can talk to someone on the watch. Its definitely not a bad upgrade, but for me the face is too small for me.

Being the most expensive Fitbit ever really disappointed in performance Doesn’t show time when wrist turned

Initially I loved the Fitbit Sense. I was always careful and never got it wet-However, this morning after wearing it to bed-when I woke up it was stuck with the Fitbit emblem. Nothing I could do to reset or get rid of it. I googled and even went on Fitbit site. Nothing could correct. It has great features--Why did it do this? Very disappointed.

Love it. The Sense is my second Fitbit and by far the best tool that I have used on my weight loss journey that has resulted in losing 120 so far. If you are thinking about getting this product, stop, and just do it.

Love the watch. The only bad thing would be the battery life. It only lasts a couple of days.