Customer Ratings & Reviews

It works fine. I like the Fit bit. Wish I gotten it sooner.

The only thing that I would add is a button to stop and start the timer. As a football official that would help a great deal. I have to use my old Fitbit charge when officiating my games.

Depends what you're after. I was primarily looking for heart rate and ECG functions. ECG is iffy at best and the app feature doesn't track heart rate like I thought it would. Also not sure how I wake up with anywhere from 50-150 Steps already in unless I'm walking in my sleep (maybe I am).

Replaced by Ionic with the new Sense........... Bad move.... The new sense has more health apps but the face is very small. It is very slow to sync and for some reason, will only sync manually. The sleep score doesn't show on the sense even though the app is updated and synced. If the Ionic was available, I would have sent the sense back.

I love my fitbit. The new style of band doesn't catch on clothes or other things when I'm busy and active. The smooth feel is easy to clean. All the new apps are great. Checking the weather is so convenient.

Great watch, it’s compatible with Android and IOS phones.

Looks good on you. Its a good value watch and happy with the purchase.

Haven’t totally figured everything out yet, but still love the new sense. Waiting for updates

Love it best fitbit ever i had the ionic but love this way more!!

I really like this fitbit it paired with my iPhone with no problems. It lets me know when I need to get up and move I really like this version.

got it for my wife she wanted to monitor sleep and calorie in/out take. she is happy with it

I have an old Charge 2 that was dying and waited for the latest and greatest.. which isn’t so great. It’s beautiful and has a great build quality. I really like the way it looks on my wrist, but I think it’s going back tomorrow. I was really looking forward to being able to go for a run with some music without having to have my phone hanging like a gladiator shield on my arm. This device is not one that will give me that freedom. The GPS seems moody and spotty. The music options. Ugh. So... I can use Pandora.. but it just picks three of my most played playlists whether they are workout appropriate or not. Or I can choose from their list of workout playlists. I can control Spotify with it though... when lugging my phone with. Why bother having on device music at all? It has a temperature sensor to help with stress or something.. and a not yet enabled ECG... but for $200 are two sensors of questionable use and a barely functional music player a deal? I don’t really think so. This device lands in a weird spot that I don’t see a use for. It’s extra sensors, cruddy music, and pretty screen and nice build are not worth $200 more than the Charge. It’s price puts it up against the Apple Watch, which may be annoying to charge but would be so much more functional. I could run without my phone with an Apple Watch and listen to what I want to listen to. So, it doesn’t justify its price delta from the Charge 4. it’s not functional enough as anything other than a pretty Charge 4 to compete with and Apple Watch. It’s just a product that I can’t really think of a target audience for. If you want the pretty screen, get the new Versa. Otherwise get the Charge 4.. or something else entirely.

Pretty good, better than my charge 3. Can’t leave home without it.

5 months in and my wife's Fitbit sense won't charge as well.  Tried all of the suggested cleaning and new charging cables but still not good.  I called Fitbit support and they were rude.  I have had 4 Fitbits and this is by far the worst.  Customer service has never treated me this way in the past.  I was willing to overlook the problems with other versions due to good customer service in the past but they have really out done themselves this time.  This is the last Fitbit I will ever buy and you should all consider doing the same thing until this company gets itself together.

Great little fit bit watch, has everything you need to help have a healthy lifestyle

good feature to have ECG monitoring, however, the view style for options on the main screen is difficult to navigate sometimes. The wake screen feature is flawed and takes several wrist turns/screentaps to turn on. can answer calls on the watch, but you can't even hear or speak on the watch and it says that is a feature

Ordered online for same day pick-up. All worked out very well. Also the Fitbit Sense seems to be a very good smart watch for Health monitoring. Even monitors you sleep patterns and provides weekly reports.

Nice, small and functional device..easy to maneuver and operate. Battery life is so..so

Wife loves this. Bought it for her Birthday and she wears it all the time. I think I created a monster, all i hear now is how many steps she takes in a day. :-)

I love this watch but return it because it had difficulty charging after a while. I latter found out others had similar issues from a face book group. Someone in the group recommended an off brand charging cable to fixed this issue. I already returned it so i cannot verify this.