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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $249.95

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,173 reviews
  • Rated 5 out of 5 stars

    Sense walking

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Fitbit products. My fitbit Sence got me back to walking and I not going to the gym. (Soming that is expensive and cost a lot in gas).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Careful with the screen, not durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it not even 3 weeks when it slowly slid off a low chair, landed on the floor and shattered the screen. I had a Versa for 4 years, abused it and after all that all it had was a small scratch. Severely disappointed in the durability of this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sensible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I recommend getting a different band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be very aware of what your return or exchange time limits are. With best buy it’s less than 30 days. I had no idea and will never purchase anything from them again. They aren’t the least expensive, so why go there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Fitbit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitbit. Great little device! Works with alexa, my amazon music and even works with incoming text and calls. I recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This health smart watch is excellent for what I needed it. It does everything you need to know when you exercise and more. I highly recommend it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as Pebble

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like anything about this watch. Doesn’t integrate with Apple Health. GUI is unresponsive a lot of times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, good quality, the battery life for me is about 4 days. not as long as i was hoping for. other that that i would recommend the sense smart watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    let down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for so many reasons, yet it does not do the things they claim it does. If it does, I certainly cant get it to work. So I guess I could have saved money and just gotten a charge 4 or 5. BTW Battery life SUCKS!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was very excited to receive as a gift. Many great features and it fits her well. I would recommend this for anyone interested in tracking fitness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Wear it everyday. Work outside and was curious as to my steps and calorie burns. Would recommend a case

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this watch except for the band which pulls hair and hard to put on and does not track steps well. It will track all arm movement and give you way too many steps

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Fitbit Sense is garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 or 3 fitbits prior to the sense which I bought brand new shortly after it's release in fall 2020. This is complete garbage and not even worth $25. I've spoken with Fitbit customer several many many times over the last 8 months and I still have issues. The most frequent issue is I'll start an exercise (i.e. walk, running, spinning etc) and usually after 5-10 minutes, it'll shut off. In a 3 mile run, it will shut off about 3-5X at minimum. I've done the hard resets on the fitbit, app etc where it wipes all the info out, and nothing works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the app, Wi-Fi , Alexa, weather app and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me want to be more active! I love the little games and trails they have. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love fitbit, got one awhile ago had to get another. Tracks everything very nicely, and let’s you see what and how to do things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf and he loves it no issues thus far. I have a Apple Watch and his definitely has a more comfortable fit around wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says and I have security concerning any cardiac event that may alerted to while exercising.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my workouts, does not keep accurate heart rate readings. Watch the reviews on u-tube "Horrible"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift, Works with IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Mother's Day present for my wife. Once we made adjustments to notification settings that worked well with her IPhone she loved it.

    I would recommend this to a friend