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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $249.95

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,173 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Perfect for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that a new version is coming out, or already here, but this sense does every thing I need it to do. Yes it will stay charged for five or six days, depending on whether or not I keep wearing it at nighttime. I tracked the exercise mileage walked on our local high school track and mine is within 0.01 (one-hundredth) of a mile. Some might need to adjust, but my is this accurate out of the box. The band and the watch are very comfortable for me, much more than any watch I've owned. This is a very good product and perfect for me. Some may opt for the newer version but I did not need it. Sense will last a long time before I need to trade up. Thanks FitBit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    smart and pretty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's like having a doctor, computer, pedometer, watch,and a beautiful piece of jewelry on your wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great apple watch alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit sense is a great smartwatch, and may be the best apple watch alternative on the market. The device is comfortable, the battery lasts a while as long as you deactivate the always on display. The only downside to the product is that the navigation button on the side of the device will bump up against my wrist and activate the shortcut in error. This can drain the battery quickly if you have the button shortcut set to activate your digital assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok , not great. There are better cheaper options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok BUT not Great. At the sale price of 129.99 its a pretty good deal and works ok BUT would not pay full price. You have to download a app to allow you to add a picture as your watch face which the 39.00 wyze watch does on its own. Vibrate function seems a little light. Battery life sucks , about 2 , 3 days tops on a charge. Really for price vs function and battery life the Wyze watch is a better deal

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Worthy purchase but you’ll want the sport band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a versa and upgraded to this beauty. It functions as expected and I really have no complaints about the watch. It feels like a huge upgrade, much more responsive and higher fidelity screen. Enjoying the extra bells and whistles. Only downside is the band, you’ll want to replace it with the sport accessory band ASAP. It should come with it honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart watch does way more stuff than I use it for. The main reason I like the Fitbit versa is the battery life, everyone else I my home has Apple Watches and I laugh that they don’t last a day while mine goes 5+ days for a fraction of the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Sense to better understand stress and women's health. It seems to do a decent job so far and I assume more time will generate better results. As with the rest of fitbit devices it's meant to be an informative tool to help us make decisions. To date it does appear to provide not only the information but a decent set of analysis. I would recommend. It does take paying attention and supplying it with the necessary detail. I do really like the ability to configure specific messaging and notifications and not just on/off. Example I do want meeting notices and texts (gchat, fb msgr, txt) but not calls, not emails, etc

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 2 out of 5 stars

    Great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch because of the sleep tracking and health monitoring software. Everything worked as reported. The sleep tracking especially was very good. However, I ended up with some kind of rash on my wrist where the sensors are located. Same problem on my other wrist, regardless of how loosely I wore the item. No matter how amazing the features are, the item is worthless to me if I can not wear it. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my FitBit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my FitBit. It functions perfectly for me. I have it on all the time. The battery lasts for 5-6 days depending on my activity level. It is discrete yet stylish. Would absolutely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what it is with me and fitbits but they never last. Every single one I’ve had, aside from my very first one, has stopped working and couldn’t be fixed. I used to love Fitbit and while I have no hate for the products or company, I steer clear of them. I know many that swear by them and I’m happy for them, but between the battery life being terrible even without having major notifications on, and the entire watch just stop functioning, it was a waste of money for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Glad to have switched to Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was becoming very frustrated with my Apple watch because its battery charge only lasted from one day to one and a half days, so I thought I try the fitbit sense, and I was very happy I did. Not only does it hold up the charge for up to 5 days, but it provides just about all the information the Apple watch does, and in clear easy to read displays. So far I'm not sorry I switched to Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, like the shape of it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I wish it charged wirelessly and not just with the special adapter. Overall would purchase again but it does feel like its missing some features for the price point. The band is not my favorite compared to some of the apple watch bands. It feels like one hole is too tight and the other too loose. But that could just be my wrists.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Fitness Tracker. Sorry Crapple!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery: I get about 5 days if I don't track my excersize and 3 days if I do. I think the battery life is great. Tracking: This watch does it all. Tracks my workouts, tracks my heart rate, tracks my sleep, tracks my mood and tracks my progress. The watch even has Alexa who you know is tracking all my movements. Data: All the data is simple to understand in the app. Frankly, I think this is where fit bit is light years ahead of Apple and Samsung. The app is intuitive and provides valuable information on your progress. Comfort: The watch is very comfortable to wear and looks good too. Style: I don't think any of these fitness/smart watches are actually that stylish but the watch faces you can apply to the Sense seem to be abundant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of bells and whistles. If you use them all it is worth the price. It is very comfortable and stylish. Wore it around the clock for a week before i had to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Fitbit product (the 1st was a Charge 3) and I really like the Fitbit. The price is more manageable than other brands and you get the same features. Also like I don’t have to charge every day. The Fitbit helps me stay on track for exercise and calorie counting. Very easy to navigate both the watch and the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Good, The Bad & The Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly 7 years ago, I had a Fitbit One and it was essential in changing my habits and helping me shed 80 pounds. I found that it changed my way of thinking. I would purposefully park farthest away from stores to help getting my 10,000 steps. So, suffice it to say that I’ve been a fan of Fitbit and have a pretty sentimental connection to this product. My One barely keeps a charge for a day now and I wanted to replace it. I have also had an Apple Watch since they were first introduced and I had always hoped Apple would buy Fitbit and integrate their great approach to the fitness app. That hasn’t happened, obviously, and it’s why I still will keep an Apple Watch and a Fitbit. That being said, I’ve had something happen with this Fitbit that has never happened with any iteration of Apple Watch, and I’ve had them all. This Fitbit caused me to develop a type of rash (contact dermatitis) around my wrist that has prevented me from wearing it for a week now while I deal with the rash it left me with. Prior to that, I was comparing the Fitbit to my new Series 6 Apple Watch. There are things I like about the Fitbit and things that are lacking. Ok so let’s go with the good. The Sense shape and feel is very familiar to anybody who’s had an Apple Watch. It doesn’t feel cheap and flimsy (except the default band). The set up was pretty straightforward and easy. The automatic recognition of different exercises (walking, running, biking, elliptical) works like a charm. I really like that feature because if I forget to start a workout, the Fitbit knows automatically what the exercise was and it records it. I also like the information that is available about each exercise (location, percent of workout in different cardio range, total miles, duration of workout, etc.). THere’s a lot of useful information Fitbit provides about the recorded workouts. The screen is really pretty nice (it’s no Apple Watch), but it’s not bad. The brightness is just ok outdoors in sunlight. It is a little challenging to see, but no different than iterations of Apple Watch prior to Series 6. The animations that celebrate achieving daily goals like 10,000 steps are colorful and motivating! One thing I really liked about the Fitbit that the Apple Watch doesn’t do is alert me when I switch into different levels of cardio during a workout. I first noticed this with a bike ride exercise. When I hit the fat burn zone of my workout, I received a haptic tap on my Fitbit watch and an alert on the screen. A few minutes later, when my heart rate increased, the Sense sent two haptic taps and alerted me to moving into the cardio zone of my heart rate. I loved this feature and this information is included in the workout summary. While the Fitbit still delineates between these zones for workouts it automatically recognizes without launching the exercise app, there is no haptic feedback when the watch is automatically recognizing the activity. With Fitbit Premium, the amount of information about various health metrics is great. Some of it is useful like sleep quality but some of it is ponderous like the stress readings. The watch is light enough that I don’t mind wearing it to sleep and the battery life has been fantastic! I’ve easily been able to use the watch for 5-6 days without having to charge it. The Fitbit has no issues syncing with my iPhone 11 and it receives notifications from my watch (messages, alerts from Amazon, etc.). One of the most important motivators for me to keep my Sense is the fact that the Fitbit still motivates me to change behaviors and keep moving. I will walk around in my driveway at night if I’m close to getting my 10,000 steps or 5 miles per day goal. I am more motivated to close the goals on the Fitbit daily than I am to close my rings on my Apple Watch. Also, the goals on the Fitbit are more meaningful and quantifiable than those on the Apple Watch. 10,000 steps makes more sense to me than the generic “move” ring. 10 flights of stairs in a day makes more sense than “stand” ring. I find myself more highly motivated to close out all the goals on my Fitbit than I am to close the rings on my Apple Watch. The things that I haven’t liked have been all the reasons that I’m going to keep my Apple Watch. I can’t use my Fitbit to make phone calls like I can on my cellular Apple Watch. I have to keep my phone nearby to get the most out of my Sense. I’m not tethered to the iPhone with my cellular Series 6. A big negative on the Sense is the fact that I can’t wear the wristband Fitbit provides without breaking out into a rash on my wrist. After a Google search, I’m apparently not alone with this problem. I bought one of Fitbit’s sport bands and I hope that will work without giving me a rash because this band is more comfortable and easier to put on than the convoluted one that ships with the Sense. The supplied band with the Sense is garbage. Another thing I’m not to crazy about with the Fitbit Sense is the data for things like EDA scan. What does any of that mean? What am I supposed to do with the data? At best, it’s anecdotal, but I see no point to it. It’s not as useful as sleep data or heart rate data. And speaking of heart rate, I’m not sure why the Sense is so far off the mark with the regards to calories recorded with various exercises. In wearing both a Series 6 and my Sense at the same time, I found the heart rate monitoring to be nearly identical, but the assigned calories for exercises have been wildly different. For example, my Fitbit calculated that I burned close to 700 calories on a 53 minute bike ride while my Apple Watch was half that - 350. That’s significant enough that it makes a difference with regards to calculating calorie deficits via an app like MyFitnessPal. This is pretty big deal because calorie counting is important and this is really the one thing the Fitbit should have nailed down. Given that the HRM between the two devices were so similar, it boils down to the algorithm that Fitbit uses that must make the difference. After all, this is one of the primary reasons to own a dedicated tracker - to accurately measure steps, calories burned, etc. Having to pay for Fitbit Premium service is also a huge negative for my review of the Sense. Granted they offered 6 months free Premium service with the purchase of a new Sense, but that will run out and then I will be forced to pay to continue to use the full functionality of the watch or accept a more hobbled version of it for free. With an initial invested of close to $350, Fitbit needs to “give” that service to buyers. After all, they are investing in the company’s flagship tracker. Another issue with the Fitbit is a slight lag between swipes and moving from screen to screen. It’s nowhere near as fluid as navigating the Apple Watch. While Fitbit has added some support for apps like Starbucks, Spotify and digital payments, it’s not even close to the same feeling or connectivity of Apple. It’s a second rate experience for apps like this. I would give this tracker a grade of C+/B-. It does some things very well and it drops the ball on others. It isn’t going to be my one wearable device because it just can’t replace an Apple Watch. I love the Fitbit’s way of motivating me to close out specific goals for the day, it’s battery life is stellar for a wearable watch, it’s light, the form factor, while not stylish, is familiar and accessible, but the lack of 3rd party app integration, the seemingly wildly generous calorie calculations for exercise and the cheap band materials are all decidedly negatives about this unit. I feel that this watch is overpriced for what it does and for what it cannot do. I would find it to be an acceptable value at $200-$225 tops, but I do not think it is worthy of the current retail price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Looks sleek , has a lot of features, nice gift.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issues

    Rated 3 out of 5 stars

    Expensive for what it offers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for some of the health monitoring apps which seem to work pretty well. Some of the basic features are kind of problematic. You have to keep this watch synced with your phone to use many of the features or you have to reload and start over. This is a problem. They claim you only need to recharge every 4 days or so. NOT SO. I have to recharge every other day and I'm not using most of the energy heavy apps--no using for music, not continuously display, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout smartwatch! Easy to use, follow instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it at first, but not for too long!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing this watch I absolutely loved it. It's a really nice looking smartwatch, probably the best that Fitbit has ever come out with. The battery life was superb but integration with Apple iPhone still isn't great. I constantly had problems with not getting notifications for e-mail & other things. I also after about 2 weeks had a huge scratch on the screen, even though they tout the durability of it. While I loved it at first, I don't think that long term it will be something that I absolutely love.

    No, I would not recommend this to a friend