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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $249.95

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,173 reviews
  • Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. A great sports and fitness tracker. Not my first Fitbit watch. They are really good and works my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this watch only hope it lasts longer than my last Fitbit the ECG is a special treat that us older people like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent smartwatch/fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son, my daughter has the white one. It's a decent smartwatch.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch would only hold charge for 3 days contrary to 5 days as stated on the FITBIT website. It has many features, but the battery has a big problem. The customer service was not much of help. My earlier sense would show 50-70 floos climbed per day which was totally wrong. Customer service said to turn of this feature -- Such a GOOD EXAMPLE OF PRODUCT FAILURE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Gifted to one of my friends. He was overwhelmed with this gift. The buying experience at BestBuy is simply the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 2 out of 5 stars

    Ok, could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the functionality I would expect from a smart watch. Its great for tracking health but other features is falls short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; upreade from Fitbit Charge; Like that it syncs with my Samsung Galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me realize how much I move and as I acquaint myself with how it works it will help me log my diet and exercise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    software on watch works better than the watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so-called button is terrible, not enough screens could use a different strap, screen doesn't auto turn on a lot of the times, software needs work. Like the feel of the watch, but bring back the buttons

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Bit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as I expected thus far. It is great in performing and tracking information and reminders! Glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do and so much more I haven’t figured it all out yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should probably not rate this item so low but I am used to Samsung and am struggling at the difference between the two. Maybe in time I will figure it out and be happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sense

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 3 months. Sent to Fitbit because bestbuy wouldn’t give me a new one. That’s been 4 months and still hasn’t been delivered to Fitbit. FedEx has had it for 4 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit Sense. Great smart watch! I use it for lap swimming and it works great!! I recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit watch is working great and would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift. She absolutely loves it! The functions are sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for those with pre existing conditions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and just what I need to help me monitor my health with detailed information that I can share with my doctors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch/fitbit!! Never take it off unless its charging!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but failed after 6 months.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the first one broke after 6 months out of the blue. But was replaced under fitbit warranty easily without questions basically just took a while to get the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smartwatch. This is what I need for a great price and personal needs.

    I would recommend this to a friend