Customer Ratings & Reviews

It doesn't seem to count ever step i take. It misses when I go up and down the stairs

Awful tracking. Never climbed any stars and it said i climb 34 stairs!

Impossible to charge. The pins in the charger break all the time. Poor design. Really wish I could return it. Fitbit fail on this device.

Nice smart watch would recommend for all the family

Loses its place and have to restart from scratch too often

Did not like that I could not store music on device like previous versions.

Its a little difficult to use still learning how to use the non button button

The good: - Nice range of apps, including ECG and pulse-ox The not-so-good: - Battery life is less than three days even with minimal use - Bulky enough to be uncomfortable for some sleeping positions The bad: - Went into an unrecoverable restart loop after I'd owned it about three months. Getting replaced under the 1-year warranty, but I'm not optimistic about getting more than a year of use out of this purchase, even with warranty replacements. That plus the hassle of doing the warranty replacement(s) makes this a pretty lousy value compared to comparable smart watches. I was overall happier with my much less expensive three-year-old Charge 3, which I've gone back to using while I wait for a replacement.

Don’t buy it! After 6 months charger stopped working! BB wouldn’t fix issue! Had to call manufacturer ship my Fitbit yea they fixed it but BB didn’t come thru like I thought they would. Next time sticking w Apple! FYI BB doesn’t warranty fitbits Bc of all they issues they have!

Limited functionality but good quality. Can’t order pizza.

I recently had a hear attack, so I purchased the Fibit Sense for a heart rate monitor and fitness tracker. After two days, I returned it. I found the step tracking was more than the Fitbit One by quite a lot due to being worn on the wrist. The heart rate monitor was sporadic at best. Also, it did not sync well with my iPhone. I found all of the metrics that the Sense gathers didn't really tell you anything. Instead of the Sense, I purchased a Polar OH1 heart rate monitor and kept the Fitbit One for steps. The Polar OH1 does one thing and does it accurately.

Not reliable in my opinion. My wife uses the fitbit to track her steps. She has had 2 of them have their faces come off. I have uses the galaxy acrive 2 for over a year to walk. Wift, work , paint and it has no issues. This was pur last fitbit eatch purchase.

Not worth all the hype, or price. Very long to download clocks or apps.

It breaks quickly and it doesn't accurately measure heart rate.

1 year in and it just quit. No charge, no response, nothing. I expect better quality from a smart watch. First time going away from the Samsung watches, but I guess this one is even worse. Highly regret it. What a waste of money.

Not very good for the price and sometimes complicated to operate

It burn my wrist and it's a little bit uncomfortable to use

Good product. Does everything it says it is supposed to do.

I lost my old one so bought a new one and this new one is not great. It dies after 24 hours, and the old one lasted easily 5 days. It is a huge inconvenience and I am looking into new watches.

If you're not tech savy.... good luck! I mostly got it to keep a record of my sleep habits. I've had this for roughly 3weeks and it has recorded 5 days :( It told me to loosen the strap - it recorded 2 days....so it's too tight or too loose!!! Very disappointed ☹️☹️☹️