Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
Clearance
The comparable value price is $249.95

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,173 reviews
  • Rated 1 out of 5 stars

    step backwards

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step down from my last 2 fitbits. Hard to sync, runs out of battery FAST. loses whole days of info. Wouldn't buy it again. Should take it back, maybe still will.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really difficult to set up. Had to download other programs to work with the Sense. Didn’t register movements. Gave up and returned it. Shouldn’t have been this difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this watch

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slopped working after 6 mo and the charger design is so poor, it keeps breaking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor heart rate monitor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the watch to buy if you want accurate fitness tracking. Especially for heart rate monitoring. It doesn't track HR well at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a reliable product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second fitbit product I've purchased in the past year that broke on me. Thus time not even a month. I'm about to return. I don't know why but they just don't hold up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heart Rate tracking is Garbage.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept, however the heart rate tracking during high intensity workouts is horrible. The harder you work. The lower your heart rate goes. Returning it today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Never has the correct heart rate, never tracks my sleep, and always slides down my wrist. Please go get an Apple Watch instead, I regret not doing so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but trouble, on the phone for the 3rd time with support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Sense, not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks it wont takeba charge at 25%. Dont waste your money. Its not the cable as a second Sense works and charges just fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks and stopped working. 2-3 weeks to get a replacement after half a day with support trying to get it to work. I chose to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead as as door nail.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Then suddenly died less than 6 months after I purchased it. Have had lots of Fitbits over the years. This one broke fastest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price! The vibration for notifications is too light and short, so a sound option would great! Very few useful apps!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 months then got stuck on an infinite boot loop and factory reset does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied with best buy online

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was fine, best buy gave us the wrong price online, then would not honor it when we went to pick it up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbitwatch

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped charging after a few months consistently - now won’t turn on at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit CANNOT be used when swimming

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, my fitbit stopped working after swimming. Now considering buying a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch does not work - does not hold charge. will be returning by monday do the store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure of the FitBit Sence

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fitbit Sence that has died within two months. Don’t buy, save your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FITBIT STOPS WORKING AFTER ONE MONTH

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FITBIT stopped working after one month. Also the Apps were not as useful as the Samsung watch Apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store now to return it. Oxygen feature doesn't work and it's not waterproof.

    No, I would not recommend this to a friend