Customer Ratings & Reviews

Very comfortable, easy to operate, love the App choices

I really enjoy my fitbit, although I have had a hard tine finding a screen protector for it. It runs pretty smoothly and I love how fast it charges.

Watch works good when it works. The problem I have is it will not stay connected to phone. I have a Apple 6s plus. Have to remove the watch and reinstall it so it will connect again and I can receive text and phone calls. And there is no set time frame for these problems. It can be one day or a week. Reluctantly I would recommend this watch.

Great product to help you reach your fitness goals. I rated this as 4 stars because of the band. The device is amazing, the features and capabilities. However, the band is cheaply made. Be careful with the band mines broke fairly quickly. I had to replace my band already.

comfortable fit, clear display, easy to set up, lightweight

The overall low number of stars are for the device - best buy has been nothing but helpful. I've been on the Fitbit platform since 2015 and this is my fourth device; and the first that I called the customer support to place a return order. The heart rate sensing is a bit off with this one - my average heart rates for my workouts has dropped ~35 points since I upgraded from Ionic to Sense, which, to be honest, is a dampener for workouts as well. You'll have to tie it on your wrist extremely tightly to be close to any level of accuracy that you're used to with an older fitbit. Also, the ECG is a sham as it's a premium only feature that you need to pay $10/month. If you're upgrading you probably took the premium access that Fitbit was offering during the pandemic - so you can't even try the feature without paying extra money.

I've owned Fitbit devices before and this one is the best so far. It is easy to use and the screen is easy to read. It has several different functions and they improve the use of the Fitbit!! I have small wrists but this one is not too big at all. Easy to recharge and gives you a notification when it is time to move!!

Love this watch so much! I’m an Apple user but decided on a FitBit instead of Apple Watch for the additional health features and incredible battery life. I am not disappointed! It’s not too big or bulky, even on my tiny wrists, tracks all my data great, I love the silent alarms that I can set right from my wrist, and I love that I can answer a call on my watch when my phone is on the charger. I will definitely buy another FitBit when the time comes but I expect this will last at least a couple of years as I am quite rough and it has already sustained several impacts with no visible ill effects.

Beautiful smartwatch, it's a perfect gift for my wife!

Excellent product that has been capable of doing everything I wanted it to do and more

This Fitbit does everything I need it to and works pretty easy with my phone.

Excellent, beautiful my wife love it, is confertable

Bought for my wife and we share tidbits. Chose her with different band color to make easier to separate. BTW, one of our lawyer sons exercises constantly and he reports Fitbit is terrific for fellas like himself with the energy to put it thru the action times.

grateful the watch came with longer band. one attatched was waaaay to small. not much heavier than the one i had before. battery could last longer.

My wife enjoys it the only times she take it of is to charge it or to shower.

Bought it for a friend who has Afib. She couldn't figure out how to use the EKG function.

I have had this for a year now and it works great! there are many clock faces available for free and some at a cost. It syncs easily with a Samsung S9. This FITBIT is helping with my health goals.

The Fitbit sense has basically the same look as the Versa series. If you liked the Versa 2, you won't really notice much of a change compared to that model and given its heftier weight feels more premium. The strap attachment is much improved with a clicking release mechanism that pops out the strap rather than a really fiddly tiny pin that you can lose and can break with ease.

Highly recommend ease of use Dependable and Durable.

I have loved this watch ever since I purchased it.. I have worn it every single day it has been accurate as far as my step count. I have used the ECG scanner. Although you are not able to make calls you can receive them and you can sand you can send short text message replies