Customer Ratings & Reviews

Love my watch, got it for. the sleep app but also love how it keeps me on track with my exercise.

Great data. The battery doesn't seem to last 6 days as advertised - it's closer to 4-5 in my experience. However, it charges very quickly so can easily be put on the charger while you shower and then worn consistently through days and nights.

Paying attention to sleep trends and heart rate. Also watching my exercise during each day. (Interesting that the device confuses riding a horse with climbing stairs, though). Over-all though, I'm glad that I bought it! Did change out the band for the magnetic steel one though.

Functions are good. Battery life is low. comfortable to wear

I enjoy owning this watch very much. I don't use it a lot for the fitness features, but I think it is a great watch. I previous owned a smaller Fitbit watch but I think this one is much better because of it's size and features. I also own Garmin and Samsung watches and I think they are all great. I think this watch is comfortable to wear also. I would recommend this watch to anyone who is looking for a great all around watch with a lot of features.

Absolutely love it. Love the features and accuracy

I bought this gift for a family member. She enjoys the watch and being able to see calls and texts while at work. Her favorite function is being able to speech to text reply to texts. If you like to workout, this watch is incredible.

Have to try to figure out the watch on your own. Bought this watch for my wife. Which it had instructions.

I absolutely love my Fitbit Sense! It is easy to setup and easy to use! I love that it monitors everything and generates health reports easily to view! I also love that you can see text messages and answer calls right from your wrist!

I like this watch, but I wish it had a timer on it.

I debated long what fitness tracker to purchase. Ultimately I chose the Fitbit Sense. That decision was most “sensible”! Easy to set up and use and provides excellent information and encouragement to persist in fitness. The free Premium trial has convinced me to continue with it once I need to pay! I am a cardiac patient and while the company warns that this is not a medical device, I will be discussing the data with my cardiologist. Because of my pacemaker, the ECG capability is not useful to me, but I appreciate everything else it does. Great decision!

I bought this as a gift for my sister, so I haven't used it myself. Typically Fitbit products I've had in the past have been decent, but she has had to send this one for replacement and the replacement is not working now, so not sure if this product is the exception to the rule. I'm sure some people have had great luck with it, but so far my sister is not very happy with it and doesn't use it because it doesn't work.

So far, I really like this smartwatch. But I have not learned how to perform all the functions of it yet.

I purchased this item to keep up with my vitals daily to include while I am scuba diving. Watch is supposed to be water proof, It is NOT. Fitbit did send a replacement watch after first one quit working.

Works for a while sometimes it connects to the app on your phone Wouldn’t turn on after a few months

Bought as a gift but they seem to really like it.

Fitbit is nice! The problem is the Oklahoma City store refused my wife to install her Zagg screen protector on her Fitbit, we have had and bought several items from BestBuy, and always have them put on our covers and such, we are very unhappy with this, so no more spending our money at bestbuy!!!!

Comfortable and perfect for fitness, sleep and heart rate tracking. I use wifi connections to receive texts.

Have had it for 1 month as an upgrade from the charge 2 (that crapped out after 5 months) and I am debating on returning it. It has THE worst connectivity issues. If I do not go into the app and manually sync it at least every 18 hours, it cannot reconnect until I restart the fitbit, force close the app, turn off and back on bluetooth, and toggle the sense controls in the watch settings. Have done this at least 10 times the last month. The battery did ok until i downloaded a new update to the watch, now i cant go more than 2 days without charging. I may have to wander back to samsung watches... at least they let me reply freely to texts. DO NOT BUY!!!!

Bought it for my wife and she loves it. It looks nice for a fitness watch. She loves that she is able to answer her phone from the watch, and also be able to talk to the other person on the call from her watch, even though she does it.