Customer Ratings & Reviews

I received my Fitbit Sense as a gift. It provides me all the functions that I wanted ranging from biometrics to access to cell phone

battery life little short over all product works as intended

My gift recipient told me he really liked that this tracks his sleep, especially the REM. The only negatives mentioned is that it wont light up until you click on it, which is located on the side and sometimes hard to reach

Great help! Sales is always very helpful. Always someone there to ask if help is needed.

I can say the new bad is pretty comfortable. It is also a bit snappier than the Versa 2. The new graphics are also nice, and the ECG is nice to have. It is not gonna blow your mind away or make you lose weight and get fit, but it can motivate you.

Great watch to track steps. Easy to use. Dont have to charge it every day.

Having previously owned a lesser Fitbit model I was pleasantly surprised by the numerous quality of life upgrades that this model offered. Would highly recommend.

I've had a Fitbit Blaze and a Fossil Gen 3 watch for many years and had no issues with it but obviously it was time to upgrade. I read reviews on this watch and I thought it would be an amazing purchase but to say the least it was underwhelming... The watch is 50% responsive to my wrist flip. 50% of the time it would turn on but the other half I would have to manually tap it to turn on. This was never the case with my Blaze or my Fossil watch. There is also a lag when I switch between the different interfaces. I'm not sure if I just got a bad one but boy am I not impressed. There are also not enough watch faces that are optimized for the Sense. I would find one I like but it would look too small on my watch or it wouldn't look right. I would save your money and do a different Fitbit watch because the Sense isn't any better in my opinion.

This watch is not easy for older folks to understand and use. I bought this for my mom, who is 70, and it confuses her. Also, the quality of this watch and charging cables is an issue. We've had to buy 5 new charging cables in 16 months, which is ridiculous. Fitbit customer support was unwilling to help us with this issue, blaming us for how we are charging it. They didn't ask for any pictures or any details to assist with troubleshooting. I wouldn't recommend this watch or Fitbit in general based on this experience.

It's a nice watch just need to learn how to use it correctly.

This replaced a Versa2 that I had for 3 years. The Sense gives me additional data to keep me on track with my health goals.

Easy to use , helpful in daily fitness , comfortable to wear

I like everything so far with the Fitbit. Love the addition of the stress features.

I'm love my new watch. I'm still learning new things about it everyday. It doesn't come with any type of manual or quick guide so I'm still searching around for one so I can learn how to really use my watch.

Great item , would definitely recommend . Has lots of neat features , easy to use . U can answer calls on it . the only thing is i would recomendable buying another band if u have sensitive skin

This is the first wearable smart device I’ve ever owned. I purchased this device to help me start putting my health in check. The device is very easy to use, and offers tons of features. My favorite feature by far is the sleep tracker as it showed data that I’m not sleeping as well as I had hoped. The only really complaint I have is apple is greedy and doesn’t allow for full connectivity like you would get with an android device, but Apple is greedy. I said what I said. Another thing that i will say is that it’s pretty durable. I’ve worn mine while working on vehicles, and fishing so far and have not had any issues. I just make sure I clean it good after putting it in a dirty environment. I would definitely recommend this watch to anyone in the market for a FitBit or someone who is trying to put their health into perspective with actual data

Very nice and easy to use, connects to the app easily, no complaints

Love this watch. I was so happy to see it on sale at Best Buy.. I am a Total Tech Believer.

Great product! Fits well. Syncs with my phone. Tracks exercise, sleep and heart rate.

I am very happy with my watch however I wish the salesman took more time explaining how it worked. I felt rushed by the salesman and he did not seem too knowledgeable about the product