Customer Ratings & Reviews

Love it! I have owned all of the different styles and this is by far the best and most accurate. When training for marathons and tracking times, this fitbit has done great!

Great fitness watch for my fiancee. She wears it all day every day

Handy links with app and is handy for keep track.of daily task

The watch is fine, and when it functions correctly, is even great. Unfortunately the current software integrations are a disaster if you're using Google Assistant.

This watch was very well designed from a comfort and functionality perspective. Long time Charge user that wanted to upgrade to a smart watch. Love the ability to read texts and answer phone calls. Can’t respond to texts on iPhone with this watch but that is a small trade off to continue using Fitbit tracking.

Great watch! I bought it to monitor my heart rate and it seems to be fairly accurate. It has also made me more conscientious of my step count and quality of sleep.

Even for serious Fitbit fans the Sense makes little sense, especially at its $300 price point, As a smartwatch the Sense is laggy, often loses connection to its paired phone, has very few apps beyond watch faces (many of which are extra cost) and has very limited options for music. Voice assistant works about half the time due to lost connection with paired phone, and it is far too easy to accidentally trigger the side 'button' but oddly difficult to trigger it intentionally. Fitbit pay works with fewer banks than Apple Pay or Samsung pay. As a fitness tracker it has a very unreliable heart rate monitor (often wildly varying from actual heart rate), its SpO2 monitor cannot be viewed on demand. Exerciae autodetection is unreliable, and it has fewer activity types than Apple Watch. The EDA scan seems like a gimmick. Skin temperature is also not available on demand and can only be seen in a nightly average. Sleep tracking is not consistent either. Finally, some of its most insightful data (including health data) and fitness features (like challenges) are only available with Fitbit Premium which increaes the total cost of the watch significantly. It isnt all bad. The battery life is much better than other similar smartwatches and I ¹it charges quickly with a smart charger design. There are some very nice watch faces. The Band replacement mechanism is very clever and easy to use. It looks premium with stainless steel bezel and a pleasing screen. If the Sense was $199 it would be easier to overlook some of these flaws but for $300 Apple and Samsung both offer superior options. If you like the fitbit ecosystem the Charge 4 offers simular capabilities to the Sense for less than half the price (no ecg or color screen) and if you want a more robust smartwatch Samsung and Apple have superiority.

This tracker is great for monitoring pulse and sleep and many other features. I am very happy with performance and ease of use.

Really enjoying this fitbit. Only thing I was hoping it would have by now is the ability to make and receive calls through the watch, not just accept it to the headset. I believe they are possibly working on a software update to add this feature on. Very comfortable to wear all day and night. Also wish they supported a golf gps app...

Upgraded from the Versa 2 and love the extra features, like mindfulness and health metrics. Definitely worth the upgrade if you like seeing more detailed health stats.

I was looking for something en-expensive and had all the bells and whistles I want. This was it!

Great product, excellent functions, highly recommend

Bought this for my girlfriend for the extra heart tracker to further monitor her heart rate and detect irregularities it isn't active yet but should be a future update

Very good we are very very very very very very impressed

Purchase for my son for Christmas so he could monitor his daily sports activities, he loves it!!!!

I enjoy using this watch. Everything is right there as soon as the screen shows. I especially like how easy it is to change the band and the various bands available.

I like the smartwatch. Wish it was a little smaller.

I love my fitbit. My husband wanted something bigger so we returned this one.

This is my third Fitbit Sense the latest purchased new in January 2023. Now it’s May 8, 2023 and the unit is not properly recording my Heart Rate during sleep which ties into sleep activity recording. It was recording my sleep activity correctly until May 1, 2023. Now it shows this message on Sleep Details “Your tracker couldn’t get a consistent heart-rate reading while you slept” Nothing changed after May 1, 2023 so I am not sure why this is now happening. This unit as with previous ones has also stopped recording breathing rate and heart rate variability. I use the Fitbit to record my swim laps and that is when the issues seem to start. If the Fitbit does not detect a consistent HR it will not record your sleep correctly. Same issue as my previous purchases. Fitbit Support is of no help and I already have their troubleshooting steps memorized from calling in on the past two units which eventually crashed. I bought the third unit because I was told those issues were fixed in a FW Update and the units was on sale. Looks like the Garmin will be my next choice.

My wife and I loved Fitbit before Google purchased it. When Google purchased it, we lost a lot of the features we'd grown to use and love.