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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $249.95

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,173 reviews
  • Rated 5 out of 5 stars

    Gift for my son and his wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these for my son and his wife and they both love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy agsin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from my Versa. The Alexa integration is a big plus and the sleep monitor upgrade is insightful. Battery life is not what I expected. I am active enough I need to charge every other day. I am not able to go more than 48 hours on a charge. Also, the side button doesn't always work. It could be the sensors on the watch. I remove the watch, wipe the back off and it starts working again. Kind of annoying when I want to check my heart rate during a workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit it smartwatch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Nice and easy to see display. I wish it had the software to approximate blood pressure though. When I called Fitbit I was td it cod do blood pressure and that was one of the reasons I bought it. Bit I know it is capable of reading it, so I will wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    perfect until it stops working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasnt lasted a full year yet now the battery isnt working and it will not charge. trying to see if i can get it fixed before the warranty is up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with all the bells and whistles, and works with fitbit app that is infinately better than apple in my opinion. ECG is easy to use, additional health trackers just what I needed. Battery life. Charging maybe once a week if i use alot of alarms/ reminders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Sense Advanced Health Smartwatch - Soft Gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved the new band ,it’s easy to put on and take off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart swatch, does absolutely everything that the others do, the mrs. loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can read my Fitbit without my glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! My wife loved it! I’m sure she will be getting the new one when it comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are amazing. There are some improvements needed but it’s a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the FitBit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the FitBit, I gave them as gifts for the family.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issues, Customer service

    Rated 1 out of 5 stars

    Don't buy Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this watch but my excited died very quickly. The first time i had to charge it, it would not change. The connection between the charger and the back of the watch just would not work. I returned it, thinking there was something wrong. The replacement watch would not charge or sync. This watch overall was a failure. I had to return the second one too. When i called Fitbit to get help, they offered to send me a replacement watch - a refurbished reclassified new watch for by brand new 14 day old watch. Are you kidding me? They also refused to return the $60 warranty fee i pay telling me it non-refundable, even though their watch did not work and i no longer had the watch a couple of weeks after the initial purchase. I have owned and purchased about 20 Fitbit watches. I will never purchase another one. Their quality has severely diminished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife Happy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a Versa that my wife had. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk-in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product. It’s helping live a healthier lifestyle by walking every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for every day use !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is just as good as the Apple Watch, but at a fraction of the price. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Making the switch to Apple Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had FitBit watches for 2 or 3 years starting with a Versa 1. I was excited to upgrade to the Sense with the extra features. Unfortunately, I have had nothing but problems. It worked well for a couple months and then started not holding a charge well. Then it started tracking incorrectly as some days it would say I did 100 flights of stairs. Fitbit agreed to do a replacement but the replacement process was well below my previous expectations as they insisted I send the watch in before they would send a new one out. This process took over 3 weeks. I was not happy to be without a watch for that long. I have had the replacement for about 3 months and now I am seeing the same battery drain. At first I would get 6 days of life and now I am getting 3 days. Last night I went to bed with it at 70% and I woke up to it being at 45%. The benefit to me of this watch over an Apple watch is the battery life. Given that has gotten closer and given text message being hit or miss displaying on my watch I decided today to make the change and ordered an Apple Series 7 watch. I feel FitBit has let down a former loyal customer. I can't wait to get my new Apple watch!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sense - or not

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for most options. Got it for the oxygen sensor, but I am disappointed with it. The recording of the oxygen is hit or miss - mostly miss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's good and best deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, I am already using Ionic, I like fitness apps and quality of measurement.

    I would recommend this to a friend