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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,173 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mediocre Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Apple Watch didn’t like constantly charging. Sense I thought would be better. Slightly. Syncing is an issue. It’s intermittent. Keeping this one but I had originally a Nokia and that has been my favorite

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My father loves it. It fits him very well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father loves it. It fits him very well. It looks stylish and comfortable to use. Must Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice watch for what i need it for. Able to read messages,see who's calling when i don't have my phone on me. I can answer the call with the watch but its hard to hear and vise verser. Little bit price for what i use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit works as expected and more. Couldn't have asked for anything more. Just enough features to make it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product, accurate and fits all the needs if your keeping track of your health. I only have two complaints. The first is not being able to get a screen protector that really fits. I tried the screen proctor that was recommended, but the Fitbit Sense has rounded corners and the screen protector has square corners. The second complaint is that not every option is free. You would figure paying this much for a health device would come with more free health apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More capabilities than I imagined.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about upgrading from my Fitbit Versa Lite, because of the extra features on the newer models. I was hesitate at first, but I'm glad that I bought this. The Sense has a lot more features, and I really like the new stress monitors. With my really stressful job, and life this feature comes in handy. The blood oxygen app is cool, but it can be a battery drainer, which is fine. Overall, this one is really the top of line model, and worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added features, but the Sense will not automatically sync to my phone. Annoying. The sleep tracking also seems to be off- it thought I was in a deep sleep session at work in a meeting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit gifting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my neighbor. He enjoys the ability to track his health while mowing the yards.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch as a gift. I really like it. I had the first fitbit but this one does much better. Was very easy to set uo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom on Mother's Day and she loves it! She is a little technologically challenge so she is still learning, but I was able to figure it out pretty quickly and am helping her with it. My only concern is with how accurate the O2 saturation level is. It keeps saying her's is around 92-94 which is not good, but she is perfectly fine. Her favorite feature is the step count and being able to see her heart rate zones when she goes on her walks.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent Tracking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. Very good and helps alot with everything that it tracks for my better fitness. Would highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most new features DONT work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to buy this, as I had the original versa. The talk to text does not work, worked 1x then never again. Alexa is glitchy and works when she wants to. The heart monitor app isn't even available for the sense yet though it's promoted hard. Disappointing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Service Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works fine but Fitbit service horrible. I tried to purchase extended warranty on this watch & locked up every time that I tried to pay for it Fitbit service said too bad. They were sad. Could do nothing to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device and worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older Charge 3 I had. I like this one a lot better. The larger screen is a lot easier to read. I like the additional features and am learning usage. The battery longevity is awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fitbit wearer for 11 years and upgraded from the ionic. The hearth rate monitoring is more accurate i feel and i do love that it tracks skin temperature. The apps are lacking and would love to see more of them. Pretty happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to replace my old FitBit and the price was great. Very easy to use!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is a good smart device. The only issue I have noticed is that when I'm swimming, as soon as I get in the water it always reboots. Not that it's a major problem, just something I notice seems to always happen.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Great tech horrible band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas.He absolutely loved it and works well. I only knocked 2 stars off because the band gave my husband the worst rash on his wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fit Bit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch to track all your physical activity. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart watch. The battery life is longer than previous fitbits. The usefulness of the applications are great.

    I would recommend this to a friend