Customer Ratings & Reviews

Been a Fitbit user for six years. Got a new Sense for Christmas. Returned it. It would not measure my heart rate or exercise repetitions accurately. Tried everything Fitbit and the community has posted about placement, tightness, etc. For example, when compared to my Polar chest monitor heartbeats lagged up to 20 minutes behind and then were 6-12 bpms lower when the Sense did almost catch up. Very disappointing. My old Blaze was more accurate.

It's more advanced than the Fit 2 I had worn. It's also sturdier, more visible and seems to have longer battery time. Some have questioned its band, but works for me. I appreciate having steps counted, sleep monitored and beats per minute. It reports to have O2 monitoring to watch for tell-tale indicator of Covid, but I'm not clever enough to figger it out.

Love it!! The product is better than advertised. I use it everyday. It has helped me with my fitness goals.

Purchased as a gift for my wife, she absolutely loves it! Replaced an older Fitbit - so easy to use!

This is a nice fitbit with a lot of features and great battery life.

BEST GIFT EVER! The excess band length tucks comfortably under the used band! No excess strap flapping around. The screen is incredibly easy to read and allows for multiple things to be displayed at once. Multi-functionality allows for new features such as swim laps, etc. Colors can be customized to your liking. Thats as far as I have gotten since it's a new gift. So far? SO LOVING IT!

Awesome new Fitbit, battery life much better than the older one I had.

I bought the Sense for the oxygen monitoring. It's not very useful since you only get an average reading while you sleep. I need to check my oxygen often so I still have to carry my pulse/ox with me. Other than that I am pleased with it.

I like some things about the Sense but I do not like the fact that when you want to see the time you have to press the button on the side to get the time to show. I want to be able to see the time anytime I want to.

Lasted just til just pass warranty, then died. Would not buy brand again.

Best Health Monitoring Watch. Fitbit has high standards with health measures. Smart options need some improvements especially lag in navigating to different pages and apps. Love the watch faces. Lots of accessories options.

This again way over priced for a daily ware item , and again disconnects a lot So I am not happy should have kept my old one about same pricing . My surge worked the same as this.

Great smartwatch. Excellent features. Easy to use and good customer support.

Have been using fitbit for several years and the new Sense adds a lot of features for health tracking.

Battery life is terrible less than a year later. Super disappointed. I wonder if the very few times i wore it into the pool accelerated the battery demise. So probably not very waterproof either as told.

Excellent smartwatch with features that help me to track my health

I have really tried to like these devices, only to be disappointed. It seems that every year the watch will either "mysteriously" self destruct on a charger or just plain stop working. There is no longevity to these products and for the price point it is severly lacking in time in use.

Nice watch. One charge lasts for a week. Much information available on watch.

Great features and very comfortable. Battery life could be way better.

Purchased as a Christmas Gift. The watch broke twice! The entire face of the watch came off without any physical damage. Mailed back and covered under warranty the first time. Second time was not covered under the limited time frame. Also does not sync well with phone. Messages etc.. are almost always delayed. It's missing a lot compared to your average apple/android watch. Not sure if I would ever purchase again due to the warranty.