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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,173 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old version. Can use a lot Of aps and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it is advertised to be. Easy to use and access features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works as expected. Would recommend to anyone who needs basic unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoying my new Fitbit Sense, Had a little trouble to start was in sleep mode and could not get in thing to work like it should. Fixed sleep mode and everything works fine

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Must for keeping track of your health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for those who truly like to keep a track of the health. Very detailed and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband as a gift, he loves it! The battery life is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit is less than durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit products however i just purchased this a couple days over a month ago and it had to be replaced! This isnt the first time, its every single time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use nice design good quality just as good as a Apple Watch in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch but it would not vibrate. It was set f

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but it would not vibrate. It was set for .5 miles and it would not work. I spent 6 days on the phone with support.bi tried 2 sense watches and a Versa 3. I had to return them all. Bett yo using my Versa.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metrics are fairly accurate. Though some of the features require extra calibration time even if you were wearing the watch before activating those features which can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tracker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this tracker. The screen is big. The battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good on both men and women. Has amazing mindfulness features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Fitbit Upgrade in Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd FitBit that I have owned. My first was the Surge in 2015, then the first version of the Versa in 2018, and now with the Sense. The Sense is a beautiful watch with very easy to maneuver screens. The lone button is great as that was my complaint with the older watches (those tend to stick). But, the button is very easy to access and love all the features. A very nice watch focused on Health activities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware! Crystal cant be replaced

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Sense in November 2021 while on vacation due to my Versa3 getting wet and dying on me. I like the features and functions of the watch and app but the quality of the crystal is abysmal! I noticed my crystal was cracked last month and searched for a repair shop to replace it. Apparently no one does so I contacted Fitbit. Since the watch was out of warranty, they offered me a 35% discount to purchase another watch on their site. This excluded the new Sense 2 and Versa 4. Problem is that the original Sense and Versa 3 are not available on their site, so while a 35% discount sounds good, it is worthless. Looking through the Sense forums, this appears to be a common problem and many are unhappy with Fitbit customer service. To get less than a years use out of a watch that cost more than $200 is ridiculous. I don't abuse my watches and have been wearing one for over 60 years. This is the first time I have had a crystal crack in all those years and I can't pinpoint when it happened...just seemed to appear one day. One woman on the forum said that hers cracked while she was sleeping.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. Great battery life. Like the bigger screen, had the Charge 4 previously. It was great as well, but having all the extra features is nice. Much easier to see in the sunlight. No problems yet... : )

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    fun easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great for tracking the work out. works with apple and android.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Sense is a must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch, fitness tracker....just awesome all around!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. 2nd time to have a Fitbit. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get this watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great battery life, features and customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design and good features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, useful features. Be aware that if you wear this Fitbit on a tattoo, it might not work!

    I would recommend this to a friend