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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,173 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great fit bit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fit bit. Upgraded from fitbit charge 4. Easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Fitbit-love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying my new fitbit. It does so much in helping you keep tract of your health.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life. Last one week on a single charge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch Stopped Charging Battery - Dead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch but it stopping charging and died. I have tried cleaning the contacts, and moved to several different outlets to no avail :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy ser up and it looks great. Can't say enough about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is really all it says it is. Great graphics. Good battery life too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, crappy charger.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice device. Seems to "count" steps when I am not actually walking. Also, the charging attachment is disappointing. It quit working after 4ish months.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good value for the money. Very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid if Using an iPhone / iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancee as a gift as she likes the Fitbit app and her current tracker. She has been using the Alta HR for 3 years. Unfortunately, it took both of us all of 10 minutes after the initial setup to decide to return the Sense for a refund. She is using this with an iPhone 11 Pro running iOS 14. As of writing this (on launch day nonetheless), there is absolutely no way to reply to an iMessage/SMS message using the watch, either a pre-written reply or custom one. That "feature" is locked exclusively to Android, yet this is not mentioned anywhere on this product page. It will alert you of the incoming message, but that is all. You have the option to clear the notification from the watch, but anything further will have to be done on the phone. Incoming phone calls are displayed on the watch with a green "Answer" button and a red "Reject" button. Answering a call on the watch will just answer the call on your phone as if you did not have a watch. There is a mic, and speaker on this watch, yet neither are used for phone calls and there is no way to activate them once the call is answered. $30 "smartwatches" from China are able to be used as a (albeit poor) speakerphone on your wrist. No excuse for something costing $330. Scrolling through menus, and text on the screen is incredibly choppy. It has to be refreshing at 15-20Hz to get that (claimed) 6-day battery life but results in pretty poor user experience. For comparison, the average smartphone can refresh at 60Hz (some are double that now) in order to give you a fluid experience when scrolling, and watching video. The build is pretty solid though, and the haptics are pretty nice, although it is hard to go back to anything other than the Taptic Engine once you've lived with that for a couple of weeks. It seems like it would hold up over the years, so no complaints in the build quality department. Overall if you are an iPhone user, I would avoid this device at all costs until Fitbit figures out how to play nice with iOS. She is jumping ship for the Apple watch. It is $70 more than this, but at least it will be more useful than a notification screen with a choppy display.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Big Let-Down, Returned It to the Store.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it'd be a big upgrade for my old Garmin GPS smartwatch. I also thought it ran Wear OS, but it doesn't, which limits the apps you can download for it. I returned it and bought a $16 smartwatch instead. The cheapo can also answer phone calls and receive texts -- BUT it can also MAKE calls -- which this Fitbit can't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to start with and has alot of features!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch with great features but cheaper than the Apple and Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Add it to your routine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gadget! So awesome! So connected to my body and keeping myself healthy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, especially the longer battery life a new charger

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best one yet. I would recommend. It's comfortable to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got didn’t charge. I was able to exchange it the next day with no issues. It is everything I expected in a Fitbit, and pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    A Beautiful Fitness Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this Fitness Smart Watch. Days it is essential for measuring fitness level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice look and design i love us using it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy and fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smoother than Fitbit versa 2, lasts 3-4 days easily.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best one Yet!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally in love with this model! It was so easy to set up and use.

    I would recommend this to a friend