Customer Ratings & Reviews

Works beautifully. I’ve been looking for watch to monitor my health activities and this watch exceeded my expectations.

I purchased this watch for my husband and he loves it! My only problem is Best Buy does not have the insurance backing for this item. We did not go thru Fitbit for it either. Also they sold us a screen protector for it that fell off right away. Not happy about that!

This was an excellent upgrade to my previous fitbit. The only down side to this one is the charging port is very touchy.

The Sense is my third Fitbit watch. It seems to be very accurate counting steps and low to mid-heart rates. It is not accurate counting floors climbed and is questionable at higher heart rates. Support wasn’t able to help with the issue. If I had it to do over again, for the price of the Sense - I would look more closely at the Apple Watch.

Better quality than the $80 China internet health watch and less functionality. The functions such as weather that need to sync fall short because the syncing is unreliable. Screen quality is great. Swiping not so great - takes multiple swipes. Was expecting better from Fitbit. Liked the charge 2 better, but wanted the additional pulse ox, ecg and blood pressure. Oh wait- no blood pressure

Experience is mixed so far. My first Sense bit the dust within a few weeks. After some glitching trying to select an "Exercise" it power cycled until the battery died. Recharging and rebooting did nothing to solve the issue. Fitbit sent me a new one because that it was still under warranty. That being said, love the functionality and tracking abilities so far.

Love the features this comes with. as a heart patient, i can track my heart rate and the ecg allows me to transfer data to my doctors.

The watch screen will NOT swipe in any direction. I spoke with two different Tech Support persons, and neither could tell me why it would not work and requested that I send a "screen shot" or a 10 second video showing that the watch would NOT swipe. Secondly, many features of the watch did NOT load when going through the startup process

Girlfriend loves it! Heartrate and EKG were fine, but when she was able to take a phone call on her watch she was thrilled! Paired with a Samsung S series, by the way. I'd definitely recommend.

Fitbit is an extremely reliable smartwatch. Even though there have been some skin burns with other customer. I have no problems whatsoever. I truly love the sleep notification and sleep monitoring,

great smart watch and fitness tracker! The Fitbit Sense has everything you want in a wearable plus everything you expect from a fitness tracker all rolled up into one. I'd highly recommend this watch to anyone.

Awesome product really glad I chose this watch Would totally recommend this product to my family and friends

Love it! Upgraded from the Charge 3 because of the stress management concept. The premium service is a must have if you want a full breakdown but it comes with a six-month free trial. Also, very durable. I've banged it around in the gym a few times and not a single scratch.

Still getting use to my Fitbit Sense but overall I am very happy with my upgrade. The added features not available in my Fitbit Charge are a welcome perk and I love that I can control my music from my watch without taking my phone out of my pocket during my walks.

Piece of junk! I owned this for exactly 13 months and the screen literally popped out of the mount. It is now useless. Looked online and it a huge, known problem but Fitbit will do NOTHING for you if your watch is over 12 months. Save yourself the aggravation!!!

Decent tracker. Technology is good quality isn’t the best

I like it but setup and use takes some time . and I feel there should be better instructions with it. also update takes forever.

Works great. Battery doesn’t quite last as long as 6 days but it doesn’t seem and different from my last fitbit

Got my new Fitbit Versa. So far its been really good. I like the different functions it does. The heart monitor is ok. It give you a base line of information. Good screen and bright colors. Monitors your heart rate, steps, miles, etc... I'm very happy with my new smart watch.

I love my new Fitbit Sense..I had a Charge 3 for 3 years and decided to up grade to a Sense as I want to have more data about my body and health..still learning all the functions that are available..but so far very happy with my new Fitbit.