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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent GPS navigation, ease of use, and large screen size as significant advantages. Many appreciate the accurate directions and helpful traffic updates, while some users noted occasional inaccuracies in location or routing. The device's numerous features and good value for the price are also frequently highlighted. Overall, the positive feedback outweighs the negative, suggesting a generally positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 320 reviews
  • Rated 2 out of 5 stars

    Many technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to update multiple times, while on route lost the voice over at different times. Unsafe when you have to take your eyes off the road because of technical issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Accuracy

    Rated 1 out of 5 stars

    Disappoint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy germin GPS. It is not give the right direction and take too long way .

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help a truck driver. Meant for an 18 wheeler but it works only with regular cars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought in produ not too long ago in Boston. I have two others of the same make and model that we bought in NC and are working fine. I’m not sure is this last one was from a bad batch but it keeps shutting itself down. I’m returning it to Best Buy tomorrow

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The power down issue issues can easily be resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better if they had been honest about what i see needed for this GPS to actually work. Bought this for my husband who is a truck driver and he was very disappointed when he had to pay extra for what he needed to add to it. We took it back and won't be purchasing anymore gps from best buy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I’m sorry to hear that you are not satisfied with the GPS. This premium 7” truck navigator is ready to go out of the box with no additional accessories required. Garmin Product Support is happy to answer any questions you may have. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    Doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS doesn't give option for other routes like other GPS does. I,expected it to be much more user friendly for truckers

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you, we appreciate your product review. I’m sorry to hear that the device is not meeting your expectations. Updating the map and software resolves most routing issue, like the ones you described. This model can easily be updated using the built-in Wi-Fi. This Garmin FAQ page provides all the details to update via Wi-fi:  https://support.garmin.com/en-US/?productID=589525&topicTag=region_wifi Garmin

  • Rated 1 out of 5 stars

    760Lmt better this new 780Lmt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt give you the shortest route . I test both GPS 760 & 780 and i like 760 better it save me gas by it giving me the shortest route instead goin extra miles to get to the location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t give you other routes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended! Only give you one route, no other options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, but I think it is very over-priced. Would it be better to buy less expensive Garmin.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The Garmin dēzl™ series includes detailed maps for North America that include truck-related restrictions – like bridge heights, sharp curves, weight limits and more for most major roads and highways. Just enter your vehicle profile information (customizable by height, weight, length, width and hazardous materials) and find truck-preferred routes suitable for the size and weight of your truck. Garmin

  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to constantly download software as soon as I bought it. It also took forever to download.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin article walks through the entire process:  https://bit.ly/3eWild7 Garmin

  • Rated 1 out of 5 stars

    Don’t buy it’s worst GPS if you are truck driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it’s worst GPS if you are truck Don’t buy it’s worst GPS if you are truck driver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not usable for a trucking company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I needed for our company didn’t work for the truck driver didn’t recognize the streets they travel

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 1 out of 5 stars

    I wish I would of bought the rand McNally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes in areas trucks should not be and it would get me lost in a small town

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. You should also check the truck profile. An improperly entered vehicle profile can also cause significant routing issues. Be sure to check the vehicle profile and ensure that all of the information entered is accurate for the vehicle. Garmin

  • Rated 1 out of 5 stars

    to big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen is way to big to put on windshield of a vehicle

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      You may want to look at the dēzl™ 580 LMT-S. This model is the smaller 5" GPS Truck Navigator. Garmin

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I ever bought I had to Rand McNally but I really like the garmin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy imput very accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to update, traffic alerts are very accurate. This GPS is eay to use, i have never had any major issues. I called customer service to help with a update and they wete very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 2 out of 5 stars

    Good GPS but the mount is horrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this GPS for a couple months now, overall it is a good navigator system, updates are easy with wifi, accuracy is good, easy to follow, the not so good is the volume is weak, even turned up to max, even worse--at least with mine--the mount sucks to the 10th power, the gps constantly droops and there is no way to tighten it so it holds the unit in position securely. At one point the unit fell out of the ball bearing type joint attachment, I had to pull over to reattach the unit to the mount. Horrible mount design. I recommend but be warned there could be a problem with the mount.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please feel free to contact Garmin Product Support, we are happy to get this issue resolved for you.
      Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 4 out of 5 stars

    garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty good....................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Update taking forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this GPS on 1/4/2020. First thing I did Was download the latest map and software updates available and that’s the problem I have been waiting for over 24 hrs for the download to complete and it still shows 20 hrs remaining. I will be returning this to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      You may want to check your internet connection. The map files are large because they contain detailed information. High-speed Internet access is required (not for use with dial-up, mobile hot-spot, or satellite connections). Garmin

  • Rated 1 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    California address no problem, NV, UT hard time looking for address and too heavy for the holder you have to put it back in position all the road

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      It sounds like the device needs to be updated. While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model can easily be updated using the built-in Wi-Fi. This Garmin FAQ page provides all the details to update via Wi-fi:  https://support.garmin.com/en-US/?productID=589643&topicTag=region_wifi Garmin