Customer Ratings & Reviews

I did all the updates and these maps still take me all over the place. I thought I could stop using my phone, but that's not an option. Unfortunately, I waited and kept giving it a chance, and can't return it now. Very disappointed.

So my old gps is no longer being updated. I don't like paying monthly fees So this fit the bill.

I did bought this item at end of August, Failed in a Month. Went to Best buy and received in store credit. Lost $35.00 paid for extended warranty for 3 months. This is a junk with a poor customer service over phone. If you want to waste your money in buying this, that is your choice.

THIS PRODUCT WAS TOTAL GARBAGE AND STOPPED WORKING AFTER 2 WEEKS WOULDN'T POWER ON! ON TOP OF IT THE STORES RETURN POLICY EXPIRED AND I HAD TO GO THROUGH THE MANUFACTURER. I BELIEVE THE MODEL WAS BEING PHASED OUT. THIS IS ONE OF THE REASONS I'VE STAYED AWAY FROM BEST BUY AND STORES LIKE IT.

Touchscreen doesn’t work well I returned it and got a new one and after a month I’m having the same issue. I DO NOT RECOMMEND THIS PRODUCT EXTREMELY BAD QUALITY, I’m returning it to get a different model. Fingers crossed.

Still no activation from BEST BUY i have tried and tried to get YALL to HELP ME Activate it and show me how to download maps and where at! AN VERY POOR HELP OUT OF YALL I am so sadly DISAPPOINTED IN YALL!

I bought the radio because the AM setting was not functional on the used car a had bough/t/ I bought one at Best Buy and then wht?Same thing! Furthermore, the installer person didnt show me how to operate the darn thing. Very very dissatisfied.

Since buying something from you has drawn a load of your requests for a review, which I have up to now deleted, I gather that I can avoid future annoyance by not buying from you again.

I had a Garmin Nuvi for years but accidentally left it in a rental car. I had saved hundreds of POIs to my Nuvi, so was looking for an affordable replacement that supported the old POI source files on my computer. This fit the bill. Much less expensive than most other GPS units, I was able to load the POIs no problem, and for the most part works much like my old Nuvi did. I had to charge it for a couple of days to get it to hold the charge so it wouldn't reset, but it seems fine now. There have been a few improvements over my old device, like warning if a route has tolls and letting you select a route without tolls. Also, turn warnings are a bit more descriptive than they used to me. Overall, it does what I want it to do and was inexpensive.

Purchased this for a trip. and it did not load right. and the power was not good. I was better off using my phone.

Took me weird excessive routes to my destination an hour away. The stand didn’t stick and just fell off. Ended up returning it for my money back.

It was a used item in a new box. We were cheated. Someone who used it before tried to update the software and corrupted it.

Return it!! It wasn’t what I needed my phone works better and it gave’s better directions.

was told that it had seyying for rv s and trucks it didnt i wasted my money

Has all the bells and whistles, but after just a few uses, it literally just stopped working!! Defective? Possibly...but I decided to just return it and not buy it again.

Got a lemon, screen would either go blank or change to long/ lat coordinates for no reason. Returned it.

Died within one week, had to return it dead I HAhte your web site rules

Disappointed that unit won't withstand dashboard heat. Shuts down when in sunlight. Key pad too small.

I couldn't find my way home. Had to lick my finger and hope the wind guided me

I had trouble with it optimizing multiple stops from the start but was dealing with it. But after owning it only 2weeks it won't turn on.