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Customer Ratings & Reviews

Model:
010-02036-06
SKU:
6319479
Your price for this item is $29.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Drive 52 5" GPS's ease of use, accuracy, and inclusion of features such as map updates. The device's screen size and price point also receive positive feedback. However, some users report challenges with the battery life and the mount's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,128 reviews
  • Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Musta got a lemon. Bought another one at my destination and it worked much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate my new Garmin GPS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Garmin said miles, not kilometers. The first Garmin gave street names. This one does not. I just hate it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      To change from kilometers to miles, go to the main menu, touch Settings > Units & Time > Units > choose miles or kilometers > Save. Garmin

  • Rated 1 out of 5 stars

    It stopped working after 6 weeks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got a broken one. I've used them before without any problems

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The device is warranted to be free from defects in materials or workmanship for one year from the date of purchase. Please see our full warranty at: http://www8.garmin.com/support/warranty.html Garmin

  • Rated 1 out of 5 stars

    Not the best customer service in my opinion.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two and a half months old and BB will not exchange it. Speed display not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not tried it since it came days after I needed it. not happy about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and would not purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in rural areas. This iteam needs to be removed from the store.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    Too Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is simply too small. A larger Garmin is a better choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The garmin doesn't seem to know where it's going. Google maps works better, it's that bad.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest using the Garmin Express program to check for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. Garmin

  • Rated 1 out of 5 stars

    Iphone works better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product. I tried it in tandem with my iphone and iphone did much better.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest using the Garmin Express program to check for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. Garmin

  • Rated 1 out of 5 stars

    Navigation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst GPS ever do not recommend this at all don’t buy this

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item! It was horribily completed to figure out!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    Garmin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not reliable at all. Gave inaccurate driving directions multiple times.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest using the Garmin Express program to check for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express Garmin

  • Rated 1 out of 5 stars

    Worst Gps ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this the battery will not charge at all. Worst GPS and i cannot return it!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The GPS comes with a one-year manufactures warranty, Garmin Product Support would be happy to help. Our contact information can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t got my item & it’s been a month still says it is in transit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted about 6 months before it died. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was too small for the garmin and the required back piece. Was not made well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to return this item as it didn’t work well for me. Thank you

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Don't waste your money. Batteies don't hold charge, already outdated.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello. Sorry to hear you're not happy with this product. The Drive 52 although portable, is not like our handhelds that work under its own battery power. The Drive 52 is also our entry level device for customers wanting the least expensive navigator. If you would like our latest hardware and features you will want to look at the DriveSmart series. Feel free to contact us with any further questions or concerns. Garmin

  • Rated 2 out of 5 stars

    Bestbuy need more help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product go it ready fast need more workers to help customers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Garmin Navigator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent small-sized well-functioning device. My family used it during their travel to another state. Easy to use and navigate. Mounting bracket was included but was a little awkward to set up. Overall, good buy for the price! Time will tell more.

    I would recommend this to a friend