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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the DriveAssist 51 LMT-S for its excellent camera, which is frequently praised for accident protection, and its user-friendly GPS navigation system. Many appreciate the ease of use and the helpful voice command features. While some users mention limitations in battery life and memory card functionality, the positive feedback on the core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 390 reviews
  • Rated 1 out of 5 stars

    Bad maps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used unit for a road trip. The maps only shows the main roads no side streets. My Google maps on my phone did a better job. For the amount of money spent it's not worth buying.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The lack of map detail that you’re experiencing may be resolved by adjusting the Map Detail settings to More on the GPS. Here is a Garmin Support Center article that will help: http://bit.ly/2uPyDQA Thanks, James Garmin

  • Rated 1 out of 5 stars

    Do not purchase for recording video/audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does not like microSD cards, which defeats the purpose of having it record anything. When the unit writes to the SD card, it locks up and your unit is useless. You can do a complete format of the SD card with your computer, but it is still corrupted and only temporarily works until the unit continually locks up. Garmin knows there is an issue with this unit and has attempted several patches that do not or have not worked. I paid $370+tax for this unit 2.5 years ago and hope they discontinued them or have fixed them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this GPS but it didn’t work out. The highs - nice screen and clear voice commands. The lows - incomplete package (car mount missing?!), GPS could not locate well known locations (both Waze and Apple Maps could find them), video recording inoperable and spontaneous shutdown of the unit (when connected to power).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'tis surprising that Best Buy would sell the Garmin DriveAssist 51 LMT-S. One can usually depend on quality products from Best Buy. The downloaded apps do not appear on my phone. The screen displays only the Garmin logo. The screen does not display any functional features.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS for use in Canada as I did no want to use my phones map and incur data charges. A map in an android phone is far superior to this GPS. I ended up just using my cell phone. Also in addition to function, the graphics are so outdated as well and very pixel like.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry about your dissatisfaction. Normally these issues are resolved by the updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express
      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 2 out of 5 stars

    Not what I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS system is terrible, it only gives one direction, takes you directly into traffic, instead of away from it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally aggravating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many alerts and you can only turn off half of them. You're not supposed to put info in while driving but things keep popping up on the screen for you to read. If you buy this you will soon find yourself screaming at it to shut the h*** up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it had a night vision camera for the money spent on this thing

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello, and thank you for your review.

      While the DriveAssist devices do not include a night vision filter, they are designed as forward facing cameras. As such, if the device is used at night, it will still record video of what is illuminated by the vehicle headlights.

      -MH Garmin

  • Rated 1 out of 5 stars

    Garmin waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work properly. Took me to Canada, but couldn't bring me back. Continuously kept loosing its place and stopped talking. Could not return trip. Was lost because of it, and had to ask for directions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garmin waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me to Canada and couldn't bring me back. I was lost. I had to tell it to find a Dairy Queen in my city at home. This is not the first time a Garmin took me to somewhere and couldn't return me.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    good gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first gps i ever had but so far works great! i would recommend it to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My phone GPS works better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 6s GPS works better than Garmin. Builded in camera useless not able to recording

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. Garmin Product Support would be happy to look in to this issue. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    device locks up and gives wrong directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    device locks up and gives wrong directions Told me I was going wrong way on George Washington bridge. Then said to make sharp left turn on 95 ezpass highway with no turns in sight.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us If you have any questions or additional feedback, Garmin would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 2 out of 5 stars

    Too pricey for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I bought it for Florida and my smart phone did better than the gps

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support would be happy to help with any questions you may have with the device. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    slow calculating mod and slow map direction

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow calculsting mode. Lost sattlie tower make angry while driving. updating assistances are too boaring and means it's take long long time.Need automatic updating notification.Others graphic feature i like much and more idont like to give any stars because of updating feature....

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 1 out of 5 stars

    disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Ended up returning it. Was told I could download maps of other countries since I was going to Europe and Australia. Not true.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for cars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not serve the purpose that it was bought for. Originally meant for 18 wheeler but only good for cars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It needs to be updated to go faster and better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow sometimes and freeze up. It’s not as good as the old ones were better this one sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS + all the bells and whistles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GPS last week and I am loving it. The screen is big enough for me to easily see the map while not taking up too much room on the dash. The real time traffic has already helped be avoid back ups a couple times and the live parking feature was great to see what ramps were full. My wife loves the smart notifications and hand free calling. She says it makes our 2008 Civic feel like a brand new car. I wish it came with a better mount but the sales associate recommended the friction mount and I have no complaints about that.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best gps+dashcam out there in 2022!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you have to pay for 2 devices to have dashcam and gps, this Drive Assist 51 has it all. I have been using it for couple of years and I can say it is by far the best device I have ever used. Like any device you have to update it. Garmin updates their maps 3 times per year so you can do it once per year. Enjoy the ride!

    I would recommend this to a friend