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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.6 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the DriveSmart 65's excellent GPS navigation, user-friendly interface, and large screen size. Many also praise the inclusion of Alexa and its accurate voice control features, along with the convenience of lifetime map updates. While some users experienced issues with battery life, the overall positive feedback highlights the device's value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 369 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean this is just the perfect product. Got everything I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The map and directions was nice and clear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device got hot to the touch, Garmin respond to voice great, Alex couldn't make calls and send texts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great TVs and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service inside the store was phenomenal. Geek squad/Marcello did an amazing installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this GPS+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen size is perfect and with Alexia and hey Garmin who could ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Drivesmart 65 with Alexa.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really like it. It does every thing I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s a bit confusing to understand the Alexa part but other than that I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the alexa feature. very accurate and nice that it will always be up-to-date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son traveling with hand free operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should no complaints. Does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste money on the lower models and treat yourself this hands free model. I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. Good buy at a good price. Would recommended to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT GREAT STORE ALWAYS A SALE GOOD SERVICE WILL SHOP AGAIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS And Service Thanks Finally Found What I Was Looking For

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps gets me to work every day. I can never remember how to get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with this unit. From day 1 it has not let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing GPS for any driver, but especially a busy businessman like myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if all function's worked off the satellite, instead of your phone. It uses allot of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why......Why.......Why do I have to justify my choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gps,clear sound,clear pictures,love the alexa option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    product overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Garmin to assist with traveling in unfamiliar areas. Before I purchased it, I asked the sales clerk if it included directions. He assured me it did. When I opened the box, the only directions were three diagrams on a small piece of paper. It wasn't even clear how to mount the device let alone how to use the features. However, the biggest issue was that when I plugged the device into my 12 volt outlet, it began to heat up and so much so that I disconnected it. I brought the device back to Best Buy and the customer service person will mark it as damaged and return to the company. I am supposed to get credit for the purchase and will wait until the September credit bill before coming back to the store if the credit does not appear. There did not seem to be much interest in these devices as Google maps can do much of the same things as the Garmin can.

    No, I would not recommend this to a friend