Customer Ratings & Reviews
- Model:
- 010-02153-00
- SKU:
- 6333320
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the DriveSmart 65's excellent GPS navigation, user-friendly interface, and large screen size. Many also praise the inclusion of Alexa and its accurate voice control features, along with the convenience of lifetime map updates. While some users experienced issues with battery life, the overall positive feedback highlights the device's value and performance.
This summary was generated by AI based on customer reviews.
Good start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Not had a lot of use yet. Just started.
I would recommend this to a friendGarmin needs to improve on the Alexa feature.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the DriveSmart 65 GPS..but, have had several problems with this particular Garmin series--wonder if they will ever get the "bugs" worked out of it? I've had Garmin's for years but this one seems to work for a while then starts having problems.
No, I would not recommend this to a friendGPS is off by about 150’. A big problem at night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. However, it is not accurate. It’s about 150’ off. You have to turn before the gps tells you to. I’m trying to get that resolved. It’s a problem all the time but especially at night.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the GPS mainly for the Alexa and WiFi updates. But Since the last update on the GPS I’ve had noting but problems and issues with the Bluetooth connections and my iPhone X. Which is getting aggravating. For example I’ll be listening to music and it will just disconnect or when it comes back on it won’t connect to my phone like it is supposed to. Hope they get the issues figured out on it. As of right now I can’t give it a good rating. I love Garmin so the Garmin part has always been a 5 star.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .After the initial setup and pairing is complete, the DriveSmart should pair with your smartphone automatically on subsequent uses. A musical tone will play when the connection is complete. If you find this is not happening, open the Drive App on your phone. If the process does not complete within a few moments, say “Alexa.” You should see a visible indicator on the lower portion of the DriveSmart screen indicating it is connecting to Alexa, followed by the musical tone indicating the Bluetooth and internet connections are complete.
Should you drive through an area with poor cellular reception, you may see the Drive App indicating the unit is no longer fully connected. Again, just say "Alexa" to initiate a reconnection. If the cellular signal is strong enough by then, it will reconnect. If not, the unit may indicate it is not connected to the internet. When a stronger signal is detected It will reconnect on its own, however, you can say "Alexa" to attempt the reconnection if you wish.
Gps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced , no instructions for set up, allonline, average features, not up to past Garmin quality
No, I would not recommend this to a friendDidn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because it would not work of of my cars USB, The main power source is broken.
I would recommend this to a friendBought for wife on Mother's day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a review ask her since she has it in her car in California. I am working a project in Oregon until Oct. Thanks
I would recommend this to a friendHaven’t even used this yet... 3 Stars Only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.‘Haven’t used the Item: Garmin - DriveSmart 65 6.95 GPS with Amazon Alexa, yet. Otherwise, I’d give it 5 Stars.
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one defctive after 2 weeks. This works fine, just very slow to fing address
No, I would not recommend this to a friendCan't connect to the alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an android phone so the alexa party of the GPS doesn't work. Other than that it's good
I would recommend this to a friendAlexa made it worse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried it for a week, but along with Alexa wanting access to everything on my phone, it did not work. I asked for the Mobile gas station on Bristol Rd in Flint, MI, and it routed me to three different locations that were hundreds of miles away, without asking me before doing it. It could not find locations that I was parked in front of and the list goes on. I replaced it with the non-Alexa version and am happy with this one. I also installed the back up camera and it also works well.
No, I would not recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has a beautiful screen, and pudge a wonderful buy for a consumer who will not Bluetooth to car stereo. The sound quality when it’s connected to my car sounds terrible. For the price, I would have expected a little more.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Returned. Kept turning off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. It kept turning off about every 10 minutes or so. It never would respond to my voice
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I’m sorry about your experience with shut downs. The GPS should not reboot or power off while plugged into a vehicle. Here are a couple of ways to resolve this issue.
• Confirm that the device is plugged directly into a vehicle with its original Garmin power cable. Using a splitter or USB cable will not work.
• Ensure the device software is up to date. This model can be easily updated wirelessly using the built-in Wi-Fi feature.
- Pros mentioned:Gps
Garmin GPS w/Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terms and Conditions were not readable. Needed to activate GPS
No, I would not recommend this to a friend Spastic display
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen touch function was too sensitive. The display constantly moved on it's own miles from where it should be making it impossible to follow. I returned it the same day.
No, I would not recommend this to a friendvery complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it very much because he sends me for very long ways, very complicated to update also alexa I do not understand all languages only English
No, I would not recommend this to a friendGarmin GPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm finding it very difficult to use the Garmin I purchased. Hopefully, my auto GPS will be repaired and I won't have to use it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Bear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product great but store Beavercreek OH is horrible on service and associate training
I would recommend this to a friendThis is a pice a of garage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it and it did not work I almost had three car accidents with this I had to return it
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you have any specific feedback you would like to provide, please contact Garmin Product Support. support.garmin.com
D.O.A.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work right out of the box had to return and get a different one
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you need additional assistance, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/