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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.6 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the DriveSmart 65's excellent GPS navigation, user-friendly interface, and large screen size. Many also praise the inclusion of Alexa and its accurate voice control features, along with the convenience of lifetime map updates. While some users experienced issues with battery life, the overall positive feedback highlights the device's value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-369 of 369 reviews
  • Rated 1 out of 5 stars

    It's a piece of garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it and it almost had me a 3 car accident don't buy it it does not work

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We're sorry about your frustration. If you have any specific concerns, Garmin Product Support is happy to help. Our contact information, including telephone number and hours of operation, can be found on at: support.garmin.com Garmin

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use this GPS in my service van for work and have used several brands I find Garmin to be the best in my personal opinion. One thing I love more than anything about this device is Alexa…if you have a debut with your work assistant and need factual information on the spot just ask Alexa…love it! I can talk to the GPS on the fly for directions to my next job, answer or make phone calls directly from my Garmin with the Bluetooth capability…or even listen to a audiobook. Every Sevice Technician that drives alot knows using your phone as a GPS and receiving phone calls is a pain in the butt!! Very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool features for a GPS, the alexa features are very cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a delivery driver I feel naked when I hit the road without this. 9 times out of 10 the Alexa gets the address right. Just say “Ok Garmin” followed by the address and within 15 seconds you will have a complete list of addresses. The touchscreen is so intuitive that I can easily zoom in and out giving me the ability to put together routes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS was so easy to use. I had a Garmin before and loved it, but this one had so many new updates that I am soooooo so happy, I wish I had upgraded sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this device for my cross-country drive from wacko California to Myrtle Beach, S.Carolina. Worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drove across the country and back with the excellent guidance of my Garmin. Totally recommend this for travel directions. Would of been lost without it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult getting started but then works great

    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit but setup was a bit of a pain kept getting error message must use their express setup program on my computer after about4tries through downloads. Had a difficult time getting updates through their express app so at the edge of frustration again tried the wifi update and it worked fine. Like any technology requires a bit pf patience and perseverance but works great now.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This model also includes Built-in Wi-Fi® for easy map and software updates without connecting to your computer. Garmin

  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    I wanted to love this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for bigger screen, live traffic, easier directions, ability to read text on screen, hands free phone and alexa. The first one worked 6 days on the 7th wasnt able to acquire satellite, enable Bluetooth and froze the screen up useless. The second one the screen on the highest brightness setting was too black to see.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin