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Customer Ratings & Reviews

Your price for this item is $351.26

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 368 reviews
  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. This GPS screened frozen on many many occasions. I just havent returned it yet to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    Low information gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t show all the information while driving commercial traffic trucks. I’m not recommending to anyone

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The Garmin DriveSmart™ 86 does not provide commercial or over the road trucking routes, information or warnings. Please consider one of Garmin's dēzl™ OTR models that feature custom routing based on the size and weight of your rig, strategic suggestions for fueling and breaks, and leading-edge arrival planning. Garmin

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Definitely would recommend any looking at this to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is the maximum!!!!! fully recommended!!! the graphics are brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 8 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome resolution and better calibration than earlier DriveSmart systems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rude Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not so much the product. It was the gentlemen and my experience with him. I went in with my purchase becuz I was having a hard time figuring it out. I probably wud not have made the return had he not been so rude and not helpful. In all the years I have visited this store.. never ... ever has someone been so dismissive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not with the investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I purchased to use on our month long tv trip. It took me down roads that were closed. When I compared it to my apple map on my I phone there was no comparison. Apple Maps won hands down.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Should you encounter a routing discrepancy there is troubleshooting that can be completed in order to find cause and resolve. Start by visiting support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Bluetooth issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very unhappy with this purchase. Since trying to link to Bluetooth in my car my am/fm radio does not work! Can’t get into see anyone for an appointment until January. Will probably return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get the thing to work right, couldn't use it on our trip, will be attempting to return it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you're not happy with your experience. We're happy to help resolve any disruption you've encountered. Please start by visiting us at support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Screen frozen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen frozen 4 times today and took about 10 minutes to recover. Going to return it!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: support.garmin.com Garmin

  • Rated 1 out of 5 stars

    Very disappointed for what i paid for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No body told me that farming discontinued optimize route. This was the reason I purchased it

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We're happy to help with any features on this unit. The optimize route option is no longer needed since every route should be calculating to the optimal course. For more information please visit out Support Center page here, https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Works great! Easy to follow the roads shows you that lane to be in better then the phones maps or gps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    see me now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for traveling and route building for work and maybe even vacationing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigdaddysc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin 86 is outstanding. It took a while to get it synced with Alexa ; but once I got it paired it has been nice. It is also pretty accurate on location finding. Love the unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a GPS to replace my older one that had become slow and has a small screen. The Garmin 86 looked like a good fit but unfortunately it falls to the common pitfall of companies selling only half finished products. In this case they removed the built in traffic functionality present in older GPS models. Those have the traffic antenna built into the charger cable. For no reason that I can understand this one lacks the antenna and is not natively compatible with the old charger (Mini USB cable but USB C GPS plug). You can receive traffic through your phone but then you might as well use GPS maps on your phone and not spend over $300. I'm getting a stand alone GPS because I don't want to use my phone, so why should I have to use my phone? Thankfully the traffic feature isn't absolutely necessary, but it is very useful and to make a GPS that doesn't natively include this functionality is extremely bizarre. I can't recommend this GPS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is much better than my car's built in navigation. Ordering online was easy and pick-up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Happy Customer”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please with size, pictures, clear directions and easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DriveSmart 86

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my first 86, took it to the Plover store, they asked a few questions, and gave me a new one. It works great, I am very happy. Thanks Best Buy Plover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin 8 is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gps is major great for what is does in my SUV. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a way.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and can get you where you want to go without much difficulty. The display is big enough to see what you need to see.

    I would recommend this to a friend