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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 363 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 363 reviews
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is awesome because you can see it very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product, the only problem is that is not very current with maps, not even if you update the system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the same quality as older Garmin devices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older top of the line Nuvi model. Thought I would splurge & get the big screen. Screen is nice, but everything else about it is a downgrade from my Nuvi. Build quality, features, mount, everything! I see that Garmin doesn't make anything better than this one any more, so I will stick with my old Nuvi till it dies.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    waste of money, poor directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic gps, phone actually better routs, had a 12 miles off highway drive, first it did not reckognize the name of the town I was going to, but even after getting there name was there on gos but could not type in, then return to highway it tried to take me on a 37.5 trek rather than direct 12 mile way. There were no roads that were recently built

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy bc I cancelled this order IMMEDIATELY after ordering it and somehow it is still available for pick up. HOW!? Nothing about the item, just the service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it's supposed to, nice display. But it won't track me, which i found only the Tread models do. But those are extremely expensive and i can't afford. Might as well buy a tablet and just blue tooth onX to it.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Yes, tracking functionality is a feature on our more advanced off road geared devices. Garmin

  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good GPS as far as I was able to use it but I returned it because it would not connect to any of the devices I have since it was specifically made for iPhone or iPad. I use Android devices so I was not able to really use it to the full extent. I would recommend it if you use iPhone or iPad devices.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! I apologize for your experience, but the Garmin Drive™ App and Garmin DriveSmart™ 86 are compatible with Android. For information and troubleshooting steps for pairing issues, please visit support.garmin.com/en-US/?faq=xva6ShxkwX1HcUTmMvVwy9&productID=720310&tab=topics&topicTag=region_pairingyoursmartphon Garmin

  • Rated 1 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a GPS for years and have been very happy with the Garmin brand until this one. It was the only one that they had in stock when mine went bad, so I thought why not? It is the worst GPS I have every had the misfortune to use, You have to take too many steps to get anywhere with it, I like a simple tell me where I need to go and get me there GPS. About a third of the oversized screen is taken up by the trip data. Wasted space. I would not recommend this to anyone. I will continue to use the Garmin Brand. I did use it on three long trips thinking it would get better, it locked up and had to be restarted 3 different times. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    NOT WHAT WE NEEDED.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT TOOK US THROUGH WYOMING. NEEDED TO GO THROUGH DENVER TO SIOUX FALLS. SOME FUN OUT OF THE WAY ROADS. WE RETURNED IT, AFTER FINDING 5 DIFFERENT WAYS TO GO FROM OUR HOTEL TO OUR SONS HOUSE OVER 5 DAYS. GETTING BACK WAS DIFFERENT EACH TIME.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 2 out of 5 stars

    It was fast but After updates, the GPS become very

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast but After updates, the GPS become very slow

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'd recommend getting in touch with our Automotive experts for further assistance with your DriveSmart 86. Contact them at the following link: http://bit.ly/GarminContact-US Garmin

  • Rated 3 out of 5 stars

    Garmin 84

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just aveage, nothing favorable that I can think of. Sometimes, unable to find an address.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GPS has serious problems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the 1st GPS since it would only allow us to enter 1 or 2 addresses at a time. On the 3rd one it would re-boot itself and would not accept any more address. Sometimes it would if it was reconnected to Garmin Express. Garmin customer service didn't have any other solution but to return it for another. The second one has the same problem. Also it drained the battery just setting on the desk for about 10 days. We are really disappointed in the 2 GPS units we obtained. I hope Garmin figures out the problem and fixes it soon.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you've experienced difficulties with this device. We dont currently have any other reports of this coming in. However, we're happy to troubleshoot and resolve any issue you run into. Please start by visiting https://support.garmin.com/en-US/. Garmin

  • Rated 3 out of 5 stars

    Nice but issues with new series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad hard to use usually not a problem reported this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not getting traffic information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is expensive but I ordered it because I do travel a lot because of my job ,but it doesn’t give me the traffic information I need, My older Garmin GPS does give me all the information ahead on the interstate I’m traveling on ,I have wasted my money I wish I could return it,it’s been 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The DriveSmart 86 does offer Garmin Live Traffic via the smart phone app called Garmin Drive App. Should you experience difficulties setting up please visit our support center here, https://support.garmin.com/en-US/ Garmin

  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, screen a little small, does not have enough functions for the cost.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 3 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but laggy. Continues to update when using during napping

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. This GPS screened frozen on many many occasions. I just havent returned it yet to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    Low information gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t show all the information while driving commercial traffic trucks. I’m not recommending to anyone

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The Garmin DriveSmart™ 86 does not provide commercial or over the road trucking routes, information or warnings. Please consider one of Garmin's dēzl™ OTR models that feature custom routing based on the size and weight of your rig, strategic suggestions for fueling and breaks, and leading-edge arrival planning. Garmin

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Definitely would recommend any looking at this to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is the maximum!!!!! fully recommended!!! the graphics are brand new

    I would recommend this to a friend